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February 10, 2022

Hands not appearing in-game post v37 update

We've had a couple of players report they don't see their hands in-game now after the v37 OS update with controller firmware applied. Have tested on numerous devices in the studio for pre-v37, old and new avatars enabled, no avatar set, firmware not/applied etc and seems inconsistent replication, i.e. can only replicate on one device that has v37 & controller firmware but it's fine on most other devices in same state.

 

attached logcat

2 replies

yezFV
Participant
February 10, 2022

+1 we are also encountering this issue

yezFV
Participant
February 10, 2022

We've only notice it happen on fresh installs, so maybe it's being cached on those that aren't seeing the problem?