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benandhisbeard
New Participant
February 14, 2022

Oculus + Air Link causes computer crashes when the headset disconnects from WiFi.

As usual, it's hard to pinpoint exactly where the issue originates due to all the handoffs between apps. My Quest 2 is connected via Air Link through the Oculus App, to SteamVR, which is then running VR in Unreal's editor.

 

If the connection is active and the headset is awake, I can successfully run in editor as many times as I want.

If the connection is not active (only SteamVR is open, Oculus is closed and not set up), Unreal will successfully fall back to a spectator pawn.

If the connection is active but the headset has disconnected, my computer will freak out and eventually crash whenever I interact with VR.

 

So far, those crash events occur when I open Unreal (which presumably makes contact with the VR setup) and when I hit that Play in VR button in the editor (as when the headset's fallen asleep between uses). As soon as one of these actions is initiated, I hear cable whine from my PC--the only time I've found that it does this--and I have a very short time to catch it before the mouse freezes, the screen stops, and the computer needs to be restarted. If I'm able to get my headset on, dismiss the lost connection dialogue, and reconnect to my PC over Air Link, it has a decent chance at recovering.

 

I think I've had this happen with Unreal closed, though the above is my primary observations so far. SteamVR has been opening and closing for ages and never caused this on my computer. I previously used VirtualDesktop for this and also never had issues there, though this was largely before my current PC was built so that's not a clear indicator.

 

The computer itself is very new and, on paper, shouldn't be a problem.

  • GPU - 3080 Ti
  • CPU - 5950x
  • RAM - 64gb

    1 reply

    Raphael2885
    New Participant
    December 29, 2022

    I'm also  seeing this problem with the hardwire link cable. This was not exclusive to Steam VR either. Anytime the headset went to sleep it crashed the PC it was connected to. I also have a 3080 Ti 64gb of ram and and i7 12700H. These issues should NOT be happening on either system mentioned. These are clearly VR ready and capable systems where the Oculus is the problem due to the fact Meta just purchased the company and did not take the time to develop their own systems and platform  in a meaningful way. 

    I should have really taken the fact Zuckerberg thought it was ok to  release half body avatars as a warning this system was half baked all the way around, but the price point was too low and the headset's hardware seemed too good compared to the older headsets on the market. 

    My best advice in this situation is hope Meta, fixes this, don't expect them to , but buy a PSVR2 when it comes out if you have the money and after the VR community has figured out how to  get it to link to the PC with 3rd party software.  I can bet it will be LESS janky than this quest BS. 

    Issues like this are exactly the reason Facebook became a laughing stock when they changed to meta, everyone saw this coming when you buy things you don't make yourself or understand and meta will keep making crap products like this the more of the metaverse they buy and don't develop, which will probably ruin the idea of it and its market. 
     

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