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Up and Coming
December 20, 2023

OculusMatchMaker error_subcode 1891537

  • December 20, 2023
  • 3 replies
  • 607 views

Hi!

We have almost all the Oculus Data Use Checkup permissions, and we can't tell why we can't create a public matchmaking room any more (We realise it's being discontinued, but our games have used it for a long time) 

This is the error we get : (error_subcode 1891537)

[OculusMatchMaker] Received create matchmaking room Error: [{"error":{"message":"This call accesses the Matchmaking platform feature, which requires certifying through the Oculus Data Use Checkup program. Please visit this page for more detail: https:\/\/developer.oculus.com\/distribute\/publish-data-use\/. If you have already completed a Data Use Checkup, please ensure that all compliance issues are resolved by visiting the Compliance Dashboard: https:\/\/developer.oculus.com\/resources\/publish-compliance-dashboard\/.","type":"OCApiException","code":10,"error_data":{},"error_subcode":1891537,"fbtrace_id":"A2Tbh26mzIjIhIoO0Q8isJl"}}]

 

It seems to indicate we need new permissions but we have a-lot and can't see anything that's related to Matchmaking we don't have, does anyone know what the subcode is?

Jon

3 replies

New Participant
August 25, 2025

JHibbins​, Sorry for bringing this thread back but what ended up happening? 
We're getting this error from the IAP API and there is still 0 documentation on what it means. All our compliance forms have been completed, was there some other step you had to do?

JHibbinsAuthor
Up and Coming
August 28, 2025

Sorry :-( we ended up going our own route

Windlands 2, Windlands and Crystal Rift Twitter: @hibbins Home: http://www.psytecgames.com/