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August 22, 2023

On Quest builds (from Unreal 4.27.2) the hands sometimes don't initialize

Hi,

Wondering if anyone has an idea of why (since a firmware update a few months ago) the touch controllers sometimes don't initialize properly on startup.  They motion controllers components just track to 0,0,0.  The issue can be recovered if the user presses the oculus button and returns to the app, but so far we don't have a software solution to reinitialize them.

 

DR

1 reply

New Participant
August 24, 2023
We are experiencing the same issue.
 
After the latest firmware update last week, we have issues with the controller where the angle is off or it's not tracking accurately.
 
Disconnecting and reconnecting the Wi-fi seems to temporarily resolve the issue, but the same problem occurs again within 5 to 10 minutes of continuous play.