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kyleqiliu
New Participant
May 26, 2022
Solved

Privacy policy issue when publishing the app to app lab

  • May 26, 2022
  • 1 reply
  • 2101 views

Hi everyone~ 

 

I am running into a privacy policy issue when we try to publish the app to the app lab. 

 

We didn't collect any user data in any form for our app, so we show that on our privacy policy page. 

But still, we receive feedback from the review team indicating we have some issues with our privacy policy. 

 

Here are 2 feedback from oculus team:

 

I have 2 questions:

1

I have an assumption of the issue, which is our client wants to show, that in the future version, we will collect user data, but in the current version, we don't. Is this causing the misunderstanding?  

 

2

If we show that we didn't collect any user data, do we still have to have a clear explanation of how the user may request all their data?

 

 

If anyone has any idea or experience, please leave your thought, thank you so much. 

 

 

    Best answer by kyleqiliu

    Update:

    Turns out my guess was right, we ask the client to delete the "in the future version" part, then it passed the oculus privacy check. 

    This shows the privacy policy should reflect the current app states.  

     

    I know this sounds pretty straightforward, but I will just log this in case someone runs into the similar situation~

    1 reply

    kyleqiliuAuthorAnswer
    New Participant
    May 27, 2022

    Update:

    Turns out my guess was right, we ask the client to delete the "in the future version" part, then it passed the oculus privacy check. 

    This shows the privacy policy should reflect the current app states.  

     

    I know this sounds pretty straightforward, but I will just log this in case someone runs into the similar situation~

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