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ocapoculus
New Participant
December 14, 2022

Quest Pro eye-tracking not working: "com.oculus.bodyapiservice keeps stopping"

I've recently struggled with the eye-tracking function in Quest Pro. Have followed all the suggestions in this forum and still can't have it work.

I have downloaded the latest Movement SDK sample, and configured all settings (OVR camera rig; XR plugin management; Oculus plugin setting; Andriod manifest; Oculus App in windows PC). However, I get the app error "com.oculus.bodyapiservice keeps stopping" on the headset. I can either select close app or app info from there. While the "close app" option lets the scene run, the eye tracking/face tracking is not working. Meanwhile there is no error in the unity editor or debug log.

I saw people had similar issue very recently and can't to find a solution. I wonder whether more people are experiencing the same and know what might be the problem?

 

Debug and version info:
Unity V2021.3.15f1

Oculus XR Plugin V3.2.2

Oculus Integration v46.0

OVRCameraRig - Quest Features (Eye & Body & Face Supported, tried Required too)

OVRCameraRig - Permission Requests on Startup (Body & Eye & Face)

 

Thanks,

Shu

    4 replies

    metameta
    metameta
    Up and Coming
    January 4, 2023

    I'm also experiencing this issue. Had it working a few weeks ago and now com.oculus.bodyapiservice keeps stopping

    MVRK
    Participant
    January 9, 2023

    My solve to the bodyapiservice issue was to make sure your device is set up with developer mode enabled. You can enable it from the mobile app.

      Keyz1006
      New Participant
      April 17, 2023

      It ok 

      shuwei1215
      New Participant
      September 16, 2023

      Reply to my own post just to say the issue is basically fixed by enabling the developer mode in the Oculus mobile app (also as suggested by MVRK above; Sometimes it requires you to re-config your payment card information). 

      Shu

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