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Manoela
New Participant
September 23, 2024

Strange behaviour after upate Meta Quest 2 to 69 when turning headset

After updating my Meta Quest 2 to the latest version 69, running my PCVR Unity app (in editor and build), I have a strange behaviour.  It seems to cut the screen when I turn my head moving the headset towards the edges of the screen. And it is also stuttering. In Quest 3 v69 this doesn't happen.

Build, Editor and Toolkits Config:

Build: LCPP

Unity Editor 2022.3

XR Interaction Toolkit 2.5.4

XR Plugin Management 4.4.1

3 replies

MetaStoreHelp
MetaStoreHelp
Community Manager
September 23, 2024

Hi there!
We hope you are doing great! Thank you so much for reaching out to us regarding your screen issue.
 

We are attaching an article that you may find useful: 
https://www.meta.com/help/quest/articles/fix-a-problem/troubleshooting-oculus-link/performance-issues-oculus-link/

We hope this works for you! 

Please feel free to reach out to us for any further queries. We hope you have an amazing day!

Regards,

Meta Store Support

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    ManoelaAuthor
    New Participant
    September 25, 2024

    It didn't work, my quest config were already in default. Do you have any other clue  ?

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    September 25, 2024

    Hi there!

    We hope you are doing great. Thank you so much for reaching out to us regarding your graphic issues.

     

    We appreciate you trying out the troubleshooting steps for us.

    We recommend contacting the following support department in order to get the best suited assistance:
    https://developer.oculus.com/support/
     

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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