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DigitalAdam
DigitalAdam
Up and Coming
January 15, 2020

Updated Oculus desktop app, now asking me to update Link. How?

Hi, so I updated the desktop software and I'm getting an orange banner saying; "A Quest software update is required for Oculus Link (Beta). Install the update from the About section of Settings in your headset." I went under 'Settings > About' in the Oculus Quest and the software update says no updates available. I'm running 12.0.0.226.xxx. I tried rebooting the Quest and that didn't work. It was working fine until the desktop app needed to be updated. Thoughts?

Thanks.

    5 replies

    codeinside
    New Participant
    January 15, 2020
    I had the same problem.
    DigitalAdam
    DigitalAdamAuthor
    Up and Coming
    January 15, 2020

    codeinside said:

    I had the same problem.


    Had or have? If had, how did you get it to update?
    DigitalAdam
    DigitalAdamAuthor
    Up and Coming
    January 17, 2020
    Any fixes for this? Thanks.
    dencaouaivs
    New Participant
    January 17, 2020
    Have the same issue. Anything new ?
    DigitalAdam
    DigitalAdamAuthor
    Up and Coming
    January 22, 2020
    Response from Oculus for those who are having the same issue:

    "If you've opted into PTC using the PC software, Oculus Link won't work properly with v13. Please opt out of the PTC to return to PC software v12.

    You could click here to find more information."

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