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Inspiring
June 26, 2024
Solved

Upload Build OBB - Problem Never Upload

Hi,

 

since many day, we cannot upload our build with platform tools.

Message says : 

:white_heavy_check_mark: Successfully Validated Build
⬆ Retrieving upload files
OBB File: 1.8GB
2 Assets: 2.0GB
APK: 138.7MB
⬆ Uploading 3 expansion files

A network error occurred. The request will be retried.
⬆  Waiting for expansion files to be processed
 
We can wait  or 

 hours but never finish upload.

if we used Oculus developper hub, we never can use it. always error display.

How upload our build please ? 

Inspiring
June 27, 2024

i updated platform tools. is is ok now.

3 replies

Inspiring
June 26, 2024

. let met know when server is ok

Inspiring
June 26, 2024

I try to upload a small build for test on anothe app in dashboard. It works. 

But for my other app i can't upload. i have an server error message in continue.

 

and just after i try to upload my veritable app (2GO) like usually , but server error message on this build app

Error log :

024-06-26T16:31:16.828Z [ERROR] Server log: {"app_id":8738774469496890,"client":"UNITY","log_level":"ERROR","event_name":"COMMAND_FAILED","stack_trace":"Error: Error after max attempts (NaN)\n at Object.genRequest (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at async j (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at async Object.S [as genPost] (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at async C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js","extra":"{\"caught\":true,\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"x64\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.98.0.000001\",\"compatibility_version\":2,\"session_id\":\"8738774469496890_2024-06-26T16:17:39.990Z\",\"command\":\"upload-quest-build\",\"app_id\":8738774469496890,\"platform\":\"ANDROID_6DOF\"}","platform":"ANDROID_6DOF","cli_version":"1.98.0.000001","session_id":"8738774469496890_2024-06-26T16:17:39.990Z","binary_id":"","duration":null,"is_patch_upload":0,"duration_since_session_start":816838}

 

Please Help

ImmergenceStudio01AuthorAnswer
Inspiring
June 27, 2024

i updated platform tools. is is ok now.