A
Anonymous
May 27, 2020
Users complain of black squares or "pixels" covering most of the screen
- 7 replies
- 4735 views
On Oculus Quest:
We've had some Supernatural users email us about an issue where the screen gets covered up by black squares (see attached image and video: https://drive.google.com/file/d/15-ILRwWuoodbGLYOrfqfl74jB21jmHZB/view?usp=sharing). I personally have occasionally seen a small line appear in the Oculus Home menu after disconnecting from Link, although I haven't scene them flicker like the user who reported this did.
In any case the black squares don't appear to be specific to Supernatural and persist across multiple different games and apps, until the headset is restarted.
There is a post on the consumer forums about the same issue in Racket NX:
https://forums.oculusvr.com/community/discussion/79483/random-black-squares-problem
We've had some Supernatural users email us about an issue where the screen gets covered up by black squares (see attached image and video: https://drive.google.com/file/d/15-ILRwWuoodbGLYOrfqfl74jB21jmHZB/view?usp=sharing). I personally have occasionally seen a small line appear in the Oculus Home menu after disconnecting from Link, although I haven't scene them flicker like the user who reported this did.
In any case the black squares don't appear to be specific to Supernatural and persist across multiple different games and apps, until the headset is restarted.
There is a post on the consumer forums about the same issue in Racket NX:
https://forums.oculusvr.com/community/discussion/79483/random-black-squares-problem