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adpnyc
New Participant
January 29, 2026
Solved

Amazon Music stopped working on Ray-Ban Meta Gen 2 glasses

As of a week ago, Amazon Music refuses to work on my Ray-Ban Meta glasses. If I ask the glasses to play a song on Amazon Music, the voice announces the track is about to play on Amazon Music, but nothing actually plays. 

I've tried all the troubleshooting steps such as reinstalling, re-connecting to Amazon Music, etc. Nothing seems to fix it. Using the glasses with Android in case that is relevant. 

    johnhayes501187Answer
    New Participant
    February 4, 2026

    There is a solution I found about 5 minutes after reading your post. Update your amazon app to 26.3.2.  Then, open it once manually. You'll have to log it in and everything. Then, it should work. Looks like the issue was Amazon code somewhere. 

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    9 replies

    SnoopyDoggy69
    SnoopyDoggy69
    Inspiring
    January 30, 2026

    Try to play something on Amazon music manually (by opening the app and pushing the play button) while wearing your glasses, and then ask Meta again to stop or change the song. 

    Maybe Amazon music has no permission to start in the background on your phone (energy saving) and so you have to open it once. Check energy and permission settings in your android settings. 

    Check for updates of the Amazon Music and Meta AI app and restart phone and glasses after installing. 

    I hope that will help you to resolve your problem. 

      am1mantravel
      am1mantravel
      Up and Coming
      February 2, 2026

      I thought the feature of Meta Glasses was not to have to manually open the ap on your phone while wearing the glasses.  Your solution kind of defeats the purpose (one of them) of the glasses.  I've done everything else as you mention and still the problem persists.

      SnoopyDoggy69
      SnoopyDoggy69
      Inspiring
      February 5, 2026

      So just give Amazon permission to start in the background?!

        am1mantravel
        am1mantravel
        Up and Coming
        February 5, 2026

        Gave all the permissions.

          johnhayes501187Answer
          New Participant
          February 4, 2026

          There is a solution I found about 5 minutes after reading your post. Update your amazon app to 26.3.2.  Then, open it once manually. You'll have to log it in and everything. Then, it should work. Looks like the issue was Amazon code somewhere. 

            SnoopyDoggy69
            SnoopyDoggy69
            Inspiring
            February 5, 2026

            Literally just what I said before...

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