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tiallandsia
New Participant
January 21, 2026
Question

Found Meta Glasses

I found a pair of Meta glasses at the beginning of the year, and I would like to find the owner. I'm just not sure how at this point. I've tried contacting support and the automated chat said it'd send the info I have to the support team. But is there any other way someone might know of to find the owner information with the glasses? im a tour guide, so i mostly have people out of state/country on my tours so posting on local forum could be a dead end. I am in a location where a lot of locals visit, the spot they were makes be believe it was someone who took my tour but I contacted all of them and no one said they forgot anything.

I just really want to find the owner

4 replies

steve40
steve40
Honored Contributor
January 22, 2026

You can try this link for official email support regarding AI glasses software and app. Trying to find a support link for the device itself is more complicated as it depends whether they were purchased from Meta, Ray Ban, Oakley, etc, and in what country.

    SnoopyDoggy69
    SnoopyDoggy69
    Inspiring
    January 22, 2026

    The serial number is inside of the temple. With this number Meta should be able to identify the owner with that number but I doubt they will give you address and name (data protection). 

      steve40
      steve40
      Honored Contributor
      January 22, 2026

      Perhaps Meta has the owner's email address and could forward tiallandsia​ 's contact details to them.

        fp79
        New Participant
        April 13, 2026

        did you manage to find them tiallandsia​ ? i was just informed by Meta support that they cannot contact the owner "on my behalf" - they say it has to be reported to local police, and even if the owner opens a support ticket, this would be the advised process. They are not keen to help......

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