New Participant

Question

Glasses won't record while driving and playing music anymore

12 replies
1998 views

Before last week, I could drive, play music from my car, and record videos simultaneously. However, suddenly, all of these functions stopped working. When I press the record button on the glasses, it pauses the music, which was never the case before. Is this a glitch?

steve40

Honored Contributor

Before last week, I could drive, play music from my car, and record videos simultaneously. However, suddenly, all of these functions stopped working.

Wait, you can no longer drive? 🤔🤣

R

Roldieshobbies

Participant

So this happened to me too ever since the newest update. When I drive before the update I can play music in my CarPlay and record at the same time. Also when I picked the one press default to take videos, when I put it in the case and use it again, reverts back to taking a photo. It’s so frustrating. The previous version was way better. Meta please fix asap. It’s unusable and annoying. I don’t even want to use this anymore.

T

Thelazyhummingbird

New Participant

Same here! I am having trouble recording video while my CarPlay music get interrupted and stops fully functioning the background music! It never happened before but recently I’ve been having problems

MetaStoreHelp

Community Manager

Hey dee.859017 and @Thelazyhummingbird,

We came across your post and wanted to let you know that every pair of our smart glasses is equipped with an accelerometer sensor, which could be the reason why your glasses aren't working when you're driving.

If you believe this to be unrelated, don't hesitate to submit a bug report so that our software engineers can take a look!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

M

MrFlukey99

New Participant

This issue would never happen before where we could record and play CarPlay music at the same time. But ever since the update a month ago, this experience is now broken and very annoying. And it’s not just limited to 1-2 people, this is widespread. We have all submitted bug reports but nothing is being done about it. Please refer to the following reddit posts and prioritize a fix for this.

https://www.reddit.com/r/RaybanMeta/s/9hImtj9itk

https://www.reddit.com/r/RaybanMeta/s/VaOI8ddS9u

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williampakker8

New Participant

I have seen similar issues mentioned on the website
It worked fine before so this feels like a glitch
Updates sometimes break things

T

txdxexo

New Participant

same here, it's extremely frustrating. They worked perfectly fine before the update. It was the main selling point for me to get the glasses. They still do not work like they used to before. Meta's bs response is irritating because this happened to everyone ik that has them. They need to fix the issue

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Evmky

New Participant

Has anyone found a workaround yet? I just got a pair and was looking forward to using this weekend for a big run. As others have stated before, music cuts off while recording and resumes after recording has stopped.

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sohamzemse

New Participant

Have been facing this issue since 3 months now. I hate this meta update, there’s no way to roll back. Also its so embarrasing that meta people havent fixed what they screwed up after so many people have reported this bug.

These issues always remind me how fragile the reality is due to these closed sourced devices. You pay for the device. The fix is simple. It bothers you a lot so you want to fix it yourself but you just cant its not possible.

Also to post this comment meta has done the UX so difficult, it signed me up for a f horizon account i dont even know what that is.. also it uses my local language with ridiculous translation and no option to switch to english.

All money spent on poaching those AI engineers so you could vibe code this s

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