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ernureroxa
Participant
January 5, 2026
Question

Incorrect Time Zone Setting on Meta Smart Glasses in Kazakhstan

Dear [Support Team/Meta Team],

I am experiencing an issue with the time zone configuration on Meta smart glasses in Kazakhstan.

When I ask the device, “Hey Meta, what time is it?”, it responds with 13:00, while the actual local time is 12:00. This indicates that the device is using UTC+6, but the correct time zone for my location should be UTC+5.

Could you please advise on how to correct this time zone setting or confirm if this is a known issue?

Thank you for your assistance.

Best regards,
Ernur **

 

 

[edited for privacy - this is a public forum]

7 replies

steve40
steve40
Honored Contributor
January 24, 2026

This is the community forum (not official support). Meta AI glasses are not supported in Kazakhstan.

    SnoopyDoggy69
    SnoopyDoggy69
    Inspiring
    January 25, 2026

    Is the time and region correctly set in your phone? 

    Why don't you use the report function in the Meta AI-App?!

    ernureroxaAuthor
    Participant
    January 26, 2026

    Yes because I know where I'm living)

    SnoopyDoggy69
    SnoopyDoggy69
    Inspiring
    January 27, 2026

    Have you tried reporting this issue by shaking your phone and sharing details? Usually that's the best way for the support to fix technical issues.

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