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New Participant
May 26, 2026
Question

Issues with glasses/case

  • May 26, 2026
  • 2 replies
  • 149 views

My glasses dont charge.

  1. A green light appear for 5 seconds in the front case button when I open or close the case (also if a put the glasses inside)
  2. If i press the back case button for 10 seconds approx a white light appear for 5 seconds

 

    2 replies

    New Participant
    May 29, 2026

    Exact same thing with my HTSN, tried hard resetting, re pairing, mine stays an orange solid, doesn’t charge the glasses. Beyond a joke trying to get a refund. 

    New Participant
    June 1, 2026

    Same, its indeed a joke