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New Participant
October 19, 2025
Question

Issues With Wrong Battery Reading

Gen 1 Meta Ray-Bans on Android (OnePlus Open)

Recently, I've been getting some wrong battery readings on my glasses. I'll charge them up and put them on, then shortly after, I'll try a "look and" or "hey meta take a video" and I'll get "Low battery. Charge your glasses and try again." But when I ask how much battery, it will always say 100% (even after wearing them for a few hours with photos, videos, and music.) The app will also show 100%.

It's weird as I'm only getting this with this pair of wayfarers. I have a pair of limited edition wayfarers that work perfectly in this regard, but I have uninstalled and reinstalled as well. I have factory reset and unpair/re-paired the problematic pair multiple times to no avail. 

1 reply

MetaStoreHelp
Community Manager
October 20, 2025

Hi there,

 

We understand you are encountering battery issues with your Ray-Ban. We appreciate the multiple troubleshooting steps you have already performed and for further assistance, we recommend heading over to Ray-Ban Support, they will be able to proceed accordingly and give you further guidance on the next steps.  

 

Have a lovely day!

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