Meta AI app unusable after importing a 30s 3K video – crash loop, overheating and 50GB+ cache
Hi everyone,
I'm having a serious issue with the Meta AI app when using my Ray-Ban Meta Wayfarer Gen 2.
My setup:
- Ray-Ban Meta Wayfarer Gen 2
- Xiaomi Redmi Note 13 Pro+ 5G
- HyperOS 3.0.301.0
- Android 16
- Build: BP2A.250605.031.A3
The problem started when I tried to import a single 3K video of about 30 seconds.
During the import:
- The phone gets noticeably hot around the camera/SoC area.
- The Meta AI app crashes.
- The Android/HyperOS interface also seems to restart: the screen briefly goes blank, then the home screen and icons start loading again.
- This can repeat in a loop.
I also noticed that when the import fails, the temporary cache created by Meta AI does not seem to be deleted. After repeated failed attempts, the Meta AI app had accumulated **more than 50GB of cache**.
The situation has now gotten worse: the Meta AI app is currently unusable. Every time I open it, it immediately enters the same crash/restart loop, even when I'm no longer manually trying to import the video.
I already submitted a bug report through the Meta AI app.
Has anyone experienced something similar, especially on Xiaomi/HyperOS devices?
Is there a safe way to stop the pending import/process or reset the Meta AI app without risking the media that is still stored on the glasses?
Any help would be appreciated.