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New Participant
December 8, 2025
Question

Meta Display glasses unresponsive

  • December 8, 2025
  • 6 replies
  • 934 views

I attempted to turn on my glasses and they just pulse white continuously on the rear facing LED. It has done this for over 2 hours, whether the power switch is on or off. How can I get it out of this state.

6 replies

Kore971Author
New Participant
December 8, 2025

If I put the glasses on the screen is just a blue square.

MetaStoreHelp
Community Manager
December 8, 2025

Hi there Kore971, 

 

We noticed your post, and would love to lend a hand so you can get back to using the Meta Ray-Ban Display!

 

If you are seeing a blinking White LED, we would recommend force restarting the device.

To force restart your glasses using the Meta AI app:

In the Meta AI App, tap the Glasses icon

If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to use

Tap Settings

Tap General

Tap Force restart

 

To manually force restart your glasses:

Close both arms on the glasses.

Slide the power button back to power the glasses off.

Press and hold the capture button.

While still holding the capture button, slide the power button forward to turn the glasses back on.

Once the status light LED turns red, release the capture button.

 

After a forced restart, it may take a few minutes for the glasses to reestablish a connection with the app. If the glasses don't reconnect to the app within a few minutes, you may need to unpair the glasses from the Meta AI app and from the Bluetooth devices on your phone, and then repeat the pairing procedure.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Kore971Author
New Participant
December 14, 2025

Hi, unfortunately this method did not correct the condition