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CMabe
New Participant
December 25, 2025
Question

Microphone issue with calls

I recently went out of state and noticed that my mic is no longer working for phone calls.  I have audio, it seems to be working for translate, the hey meta function was hit or miss.  I have a fold 4 Samsung it has worked with this phone for year.  

Any ideas.  I have unpaired the glasses. Deleted the app from the phone, factory reset the glasses. Hard reset of glasses to no avail.

 

Any other suggestions are appreciated

3 replies

CMabeAuthor
New Participant
December 25, 2025

Sorry should have said meta wayfarer glasses to be specific

fatcheese62
New Participant
December 31, 2025

same issue. not even had them for 2 weeks and the `hey meta` was working sporadically. Now, the microphone doesn't work at all. never dropped or damaged. Tried all the troubleshooting steps and nothing.

grahamgibbs75
New Participant
May 11, 2026

Yep Oakley Vanguard's

Happening to me now, 6 months old and used maybe 10 times.

I have done everything the terrible Meta support pages suggest.
Un-paired and re-paired.
Restored to factory
Cleared the speaker.
Uninstalled and re-installed the software on my phone.

Release version 124 and since then the glasses dont respond to Hey Meta or OK Meta and nobody can here me if i answer a call or try and respond to a WhatsApp message. Strangely though if i want to use the translate function that works just fine, go figure.

I have removed all app connections that i had previously setup, tried in English UK and English USA langauges, nothing works to get the glasses to hear the Hey Meta or OK Meta voice prompts.

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