Same problem!!! I don't know what to do. I've tried all of Meta's recommendations. I'll have to request an exchange; they only lasted two weeks. I'm very disappointed with the product quality.

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LukelcmAuthor

New Participant

Nope. Nothing. Not heard a thing from meta either.

I’ve done everything they say to do and not a thing has worked….

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Rafasa99

New Participant

Any solution?

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fatcheese62

New Participant

I'm having this same issue with new rayban meta 2 glasses. Never dropped or damaged. Followed all directions and nothing works. The microphones don't pick up anything but everything else works.

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Rafasa99

New Participant

My glasses work again with "Hey Meta" but the microphone quality is awful, I have to shout to interact with them and I can't have a phone conversation because it's so quiet.

Today not works!!!! It's not working today.

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Muleman805

New Participant

Just downloaded the new software 21.2 and I’m having trouble with microphones on voice shortcuts. I have two pretty much scream for them to reply to my command like photo video music. I have to pretty much shout not very useful. They will work if I put the Nose piece of the glasses down on the edge of my nose, then it will hear me every time pretty crazy for five microphones and I can’t hear your voice when it’s up on your bridge of your nose so I think I am going to send these back again. Hopefully Apple will come out with something soon.

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Muleman805

New Participant

I did download it on both sets and the problem still exist. I couldn’t do conversation focus I couldn’t send picture to a phone contact nor on Instagram or messenger . translation work just fine. I really like the glasses. I tried so hard to figure it out. I was wasting so much time messing with them and talking to the Meta and Oakley technicians and they couldn’t figure it out so I just sent them back i’ll wait for version 2 to come out.

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AndreaCadelano

Up and Coming

Same happened to me, used i think, 3 times, while walking under the sun, the microphone just stopped, no voice command, no microphone during call,s etc.

I tried everything, but the microphone just doesn`t work.

I request an exchange from Macy`s, but defilately i hope it is not a common issue with them... I have two pairs of the Rayban "my wife and I", and works perfectly, and I have been using them every day for 2 months now...

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Rafasa99

New Participant

I received my replacement Vanguards today; I hope this doesn't happen again.

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AndreaCadelano

Up and Coming

Keep us posted, I`m very worried that this is an issue with this model, saw a lot of issues withthe microphone and camera, way more compared to the Rayban or the other model of the Oakley... 🤞

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AndreaCadelano

Up and Coming

Did you experience the same problem after replacing them?

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AndreaCadelano

Up and Coming

I got my Vanguard, I'll keep posted if problem returns...