Muse has been unexpectedly disconnected, cannot reconnect (Many users have the same issue)

Hi.

My Muse was unexpectedly disconnected. I have been using my account normally with no unusual operations. I was suddenly disconnected, which surprises me. I am not a bot. I completed facial verification a few days ago. There is very important data inside my account. Please help restore my Muse connection, I really need it. Thank you.

I already submitted a support ticket through the Muse app, but I have not received any email response yet. This appears to affect many users. Please review my case and help restore the association between my Meta account and Muse.