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AtPeac3
New Participant
November 17, 2025
Solved

promo code

I was sent a email last week for a $100 off meta glasses but it never worked because i clicked on it immediately. When i contacted customer service they told me it was sent in error but i think i should still get some type of discount at least...

steve40
steve40Answer
Honored Contributor
November 22, 2025

the $100-off code decided me to bite the bullet

If you made any purchase expecting to get a $100 promotion code that wasn't honored, then you should be able to make a formal complaint through the office of fair trading, consumer affairs, or whatever your country's equivalent is. More here.

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2 replies

misnoma
New Participant
November 21, 2025

Same here. After much deliberation, the $100-off code decided me to bite the bullet and buy a Quest 3. I got the "promo code not longer valid" message even though it said until Dec31. Further digging shows "try it again. If it does not work for you, you're not eligible", "some codes sent it error".  No apology for the inconvenience. Bad experience. I agree, after such a mistake, an apology and compensation for the inconvenience would be nice.

steve40
steve40Answer
Honored Contributor
November 22, 2025

the $100-off code decided me to bite the bullet

If you made any purchase expecting to get a $100 promotion code that wasn't honored, then you should be able to make a formal complaint through the office of fair trading, consumer affairs, or whatever your country's equivalent is. More here.

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