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silver11757
Up and Coming
January 24, 2026
Solved

Ray-Ban Wayfarer videos not playing

  • January 24, 2026
  • 7 replies
  • 1684 views

Glasses have the latest version, when I record a video it shows up in the gallery in the Meta app and shows up in the folder on my phone. Can not play the videos, get an error "Codec not supported H.265 HEVC". I have Moto g power with Android 15 latest update.

    Best answer by SnoopyDoggy69

    Sounds more like an issue that is caused by your smartphone rather than by the glasses or Meta AI app. 

    What Mediaplayer do you use for videos? Maybe change that or update it. Try to play it with vlc or some other Mediaplayer. 

    Hope that was helpful;)

    7 replies

    SnoopyDoggy69
    SnoopyDoggy69Answer
    Inspiring
    January 24, 2026

    Sounds more like an issue that is caused by your smartphone rather than by the glasses or Meta AI app. 

    What Mediaplayer do you use for videos? Maybe change that or update it. Try to play it with vlc or some other Mediaplayer. 

    Hope that was helpful;)

      silver11757Author
      Up and Coming
      January 24, 2026

      I don't use a media player, just Google Photos. I'll look into your suggestion.

      Marvmuffins
      New Participant
      March 4, 2026

      Downloading an external app that works on some devices is not a solution. My phone can play h.265 video's just fine from other camera's. I cant view the video's in VLC for android, or google photos, I cant even send them properly over whatsapp which is an app from meta itself, videos wont even show more than a single frame inside the meta ai app. 

      Has the app not been tested? Is this deliberate?

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