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New Participant
June 24, 2026
Question

Region Locking on Ray-Ban Meta Gen 2

  • June 24, 2026
  • 0 replies
  • 331 views

 

This is more of a complaint than a question.

This is my second pair of Ray-Ban Meta Gen 2 glasses. My first pair was purchased during a trip to Mexico and had all advanced AI features enabled, including the ability to ask, "What am I looking at?" and receive visual descriptions.

After I accidentally broke that pair, I bought a second pair here in Argentina. To my surprise, those same AI features are disabled and I get a "Not available in your region" message.

The frustrating part is that these AI capabilities were a major factor in my decision to buy a second pair after the first one broke. I already knew how useful they were because I had been using them for months.

I've tried everything I could think of, and it's practically impossible to get in touch with Meta to obtain a clear explanation or solution.

I love the glasses themselves, but decisions like this are exactly why customers will eventually move to competing products as soon as viable alternatives become available. I know I will.

Has anyone else experienced something similar when replacing a pair of Ray-Ban Meta glasses?