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New Participant
October 7, 2025
Question

When will AI be available in my region?

  • October 7, 2025
  • 2 replies
  • 907 views

It's been almost 8 months since I bought my Meta AI Gen 1 glasses in the USA, everything was going very well I had all the functionalities (photo, video, AI, music), but when I traveled to my city of origin (Colombia) a few days later the AI functionality was removed. It's a little frustrating because I think I lost half of my money. Is it possible that it will be enabled soon? Is there any way to enable it?

2 replies

MetaStoreHelp
Community Manager
October 7, 2025

Hey there Jaimecortes9,

 

We understand that you have lost access to the AI functions of your Ray-Ban Meta glasses, once leaving the US. These features are limited to our supported countries. You can check out a list of all the regions that our AI glasses are supported in by visiting this page on our website!

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New Participant
October 7, 2026

Question remains unanswered