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Inspiring
October 21, 2016

App closes unexpectedly on startup for some users with an s7/s7 edge.

My app is The Dream Dimension in the gallery apps section for Gear VR. I am getting bad reviews because my app closes unexpectedly on startup. I don't have an s7 edge to test it out on, so I am not sure what to do about this. I'm using Unity 5.4.2, and being a Unity developer, I feel like its out of my control to fix crashes on certain devices. Could anyone with an s7 or s7 edge please try out the app and see if it work for you? I hope it's just something on the users side, like needing to update the Oculus app. Thank you.
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12 replies

Up and Coming
August 9, 2017
Any update? Are these issues related?  https://forums.oculus.com/developer/discussion/comment/545220
Inspiring
August 10, 2017
There are no updates on my end. I haven't received any new complaints in months. This could be because the problem somehow fixed itself or simply because my app doesn't get as many installs as it did before.