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rodolforsidia
Participant
March 7, 2018

Audio stops when receive call in "Do not disturb" mode

Hi,

For some reason all my app audio stops for good after I receive a call in "Do not disturb" mode. I'm using Unity 2017.3.0f3 and my OVRPlugin is 1.21.0.

Does someone has any idea what could be it?
    This topic has been closed for replies.

    10 replies

    AlanOToole
    Inspiring
    March 7, 2018
    Is this on a Mac?
    AlanOToole.com Twitter: @Alan_OToole
    rodolforsidiaAuthor
    Participant
    March 7, 2018
    Hi, thanks for answering.

    Actually I'm on Windows, but my build Target is Android/GearVR.
    rodolforsidiaAuthor
    Participant
    March 8, 2018
    Hey, anyone?
    AlanOToole
    Inspiring
    March 8, 2018
    Gotcha. Question, how do you end up getting the audio back? Reboot?

    Also just to verify, sound does work until you receive a phone call, which then, DND plus that calls seems to kill audio?

    AlanOToole.com Twitter: @Alan_OToole
    rodolforsidiaAuthor
    Participant
    March 8, 2018
    Yes, the only way to get the sound back is rebooting the app.

    Worst part is: According to our validation team, our app will be rejected if we send it to the oculus store with this bug.
    rodolforsidiaAuthor
    Participant
    March 8, 2018

    AlanOToole said:

    Also just to verify, sound does work until you receive a phone call, which then, DND plus that calls seems to kill audio?




    Yes, I still don't know if this is a bug with the oculus home app or Unity, but with DND turned on, the call kills the audio, nothing happens in the app, just the audio that stops and doesn't come back.
    AlanOToole
    Inspiring
    March 8, 2018
    Dang I think you're right, I'm reading that now. I see they marked it as resolved, that's interesting. I think you should reopen that one if you can.
    AlanOToole.com Twitter: @Alan_OToole
    rodolforsidiaAuthor
    Participant
    March 13, 2018
    Yes, actually, I opened another bug report for it, I'm in touch with the QA.

    Thanks for the replies man.
    AlanOToole
    Inspiring
    March 13, 2018

    rodolfo.r.sidia said:

    Yes, actually, I opened another bug report for it, I'm in touch with the QA.

    Thanks for the replies man.


    Very welcome. I hope they get that fixed up for you! Definitely post back if they do say anything good, I'm sure there are others who will run into this.
    AlanOToole.com Twitter: @Alan_OToole
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