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PHORIADante
New Participant
June 28, 2023

Controllers not tracking in Quest build.

Hey,

We have recently started a new Quest project using Unity 2022.3.1 and Oculus Integration 54.1, but the controllers aren't tracking in builds. They track perfectly fine in the OS menus and in other apps both previously made by us and not, but in any new projects we make they just stay on the ground. Weirdly the buttons animate in response to input as expected, just connected to motionless controller models.

To make sure none of our stuff was interfering with it, we created a new project following the project setup described in the Oculus documentation here, then added the provided OVRControllerPrefab as a child of both Hand Anchors but still had the same issue.

Does anyone have any idea why this is happening? Thanks!

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    5 replies

    SirHanselot
    New Participant
    June 29, 2023

    I have the same issue, but I am using a custom rig with open XR. As soon as I delete the oculus folder from the Assets, everything works again. Problem is I would need the SDK.

      lufinkey
      Inspiring
      July 7, 2023

      Same issue here after an Oculus Integration SDK update to 54.1. How can we elevate this? It definitely seems like a bug.

        lufinkey
        Inspiring
        July 10, 2023

        So I emailed them via the contact us page (evidently they removed the bug report category from that, so I picked a different category) but they basically refused to look into it, and told me to post here (I had already included a link to this post in the initial email and told them it was posted here). So I'm not really sure what to do, but I know I've posted bugs here before with no response, so it's not looking good. Maybe if you all emailed them as well they would realize it's an actual issue?

          guilmer83
          Participant
          July 11, 2023

          I'm running into a similar issue and found that unchecking the "Meta XR Feature Group" from the OpenXR options in the project settings fixes the controller tracking, but it now generates two prompts to turn the feature group back on, every time Unity compiles or starts the app! 

            RaptorMatt
            RaptorMatt
            Inspiring
            February 26, 2024

            Same issue here! Very annoying dialog!

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