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Up and Coming
November 19, 2014

DirectToRift white screen with 0.4.3.1 Beta

We (and some other developers) are now getting a white screen when running a DirectToRift on PC published from Unity 4.6.

Is there a workaround for this?
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    7 replies

    Inspiring
    November 19, 2014
    Can you give me more information about your setup? OS version, GPU, GPU driver version, etc.?

    Did you do anything prior to the white screen thing happening (i.e. updating drivers, hardware, etc.)?
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
    Up and Coming
    November 19, 2014
    We updated Kira (https://share.oculus.com/app/kira) from 4.2. The Mac version runs fine.

    Machine:
    Windows 7 Pro 64-bit
    Core i7 3840, 8GB ram
    ATI FirePro M4000
    Driver version 9.10.0.0, rev.. Nov 6, 2012
    Oculus Runtime 0.4.3

    I can query another studio for their specs as well as I know we are not alone with this issue.
    Up and Coming
    November 19, 2014
    Just updated the video driver on that box and now we are getting a crash:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: kira.exe
    Application Version: 4.6.0.35318
    Application Timestamp: 54257320
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7601.18247
    Fault Module Timestamp: 521ea8e7
    Exception Code: c0000005
    Exception Offset: 000222d2
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: ef0c
    Additional Information 2: ef0c518cc7cf82dd58e707fd90e9b4f2
    Additional Information 3: 3969
    Additional Information 4: 39693284df3b6ac709037714d0d9a1d4
    Inspiring
    November 19, 2014
    Can I ask why your video driver is from 2 year ago? That could be a problem.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
    Up and Coming
    November 20, 2014
    We updated the driver and I posted the crash we are getting now.
    Participant
    November 20, 2014
    I'm getting the same issue. DirectToRift stoppped working after updating to 0.4.3 (my firmware was already up-to-date before this 2.12).

    All that happens is a white screen appears with the text at the bottom (Mirror to Window: Off). And then an error pop appears:
    “There is a problem with your Rift configuration. Interfering software is preventing the Rift from activating. Loaded UMD is reported as ‘nvumdshim.dll’”

    0.4.3 - Firmware 2.12 - Windows 8.1 64-bit
    Alienware 17
    Intel Core i7-4700MQ 2.4GHz
    nVidia GeForce GTX 765M
    All drivers are up-to-date.
    Inspiring
    November 20, 2014
    Thanks for the report. This should be fixed in an upcoming release.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV