Skip to main content
New Participant
July 4, 2022

Entitlement Check Failing

I have to headsets, each one with it own user

 

 

I build and run the same apk into both devices.

 

In one, the meta avatar loads perfectly, on the other device (with other user) I get an error:

 

{
    Core.AsyncInitialize();
                
    Entitlements.IsUserEntitledToApplication().OnComplete(EntitlementCallback);
}

void EntitlementCallback(Message msg)
{
    if (msg.IsError)
    {
        D.Log(msg.GetError().Message);
        D.Log("You are NOT entitled to use this app. Please check if you added the correct ID's and credentials in Oculus>Platform");
        //UnityEngine.Application.Quit();
    }
    else
    {
        D.Log("You are entitled to use this app.");
        GetTokens();
    }
}

 

The error says:

```
users does not have app in library
```
Any ideas welcomed

    This topic has been closed for replies.

    8 replies

    New Participant
    July 4, 2022

    Both users are part of the Organization on oculus. tried admin and also developer.

     

     

    New Participant
    July 4, 2022

    And on the account that doesnt pass the Entitlement it says I am a verified dev

     

     

    Participant
    September 6, 2022

    Hi, did you solve this issue? I have the same problem right now with a newly created account. Is it because a new Meta account?

    Eclectus
    New Participant
    November 18, 2022

    Thanks ErickMarinC this helped us