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FacundoBalboaEtermax
Participant
February 13, 2023

[Oculus SDK Bug] Entitlement checks started to fail even for random builds where it worked

Hello, how are you?
We are having an issue with the Entitlement checks once again. Some time ago we had an issue that with old users it was working but new ones it wasn't. The fix was manually done on Meta's end and everything was working fine.
Sadly, we are now facing a new issue that suddenly all the users lost the entitlement check. We thought it was on our end but we tried an old build and it was also failing.
We hadn't been able to find some way to fix this and because of the issues I mentioned I believe it is on Meta's API. Tried to write to support but they told me I should contact here.
Could someone please check the issue? Is something we are doing wrong on our end?
Here is the report I did: https://oculusdevelopers.zendesk.com/hc/en-us/requests/43553
Thanks in advance.

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    7 replies

    Krychersik1201328
    Participant
    March 28, 2023

    Hey,

     

    Sorry that I don't have a solution, but we are facing very similar issue. We are getting ready to release and half of our team cannot pass Entitlement Check even though they are added as Developers and they accepted their invitations.

    We've been forced to remove entitlement check as for now, but we are searching for solution that would resolve the issue so we can bring the check back before we release the game.

      JeffNik
      JeffNik
      Honored Contributor
      March 28, 2023

      My entitlement checks are working, but recently a previously working call to GetLoggedInUserFriends has stopped working, and I've checked everything on my side - the code, the APP setup, the data use permissions, everything is the same as it was before. I suspect as you do - that something has changed or is broken with their API.

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