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fuzzy3d
New Participant
April 26, 2023

Platform Settings- bad credentials??

Hi,

I'm trying to set up my Unity project to use avatars. Unfortunately, I am unable to set the "Oculus Platform Settings", "Unity Editor Settings" part.
 
I can't set myself as a tester in "Unity Editor Settings". I am the only developer, admin. When I create a new tester on the developer portal, I can fill it in, but not myself. My email and password that I use for Meta doesn't work ("Please enter a valid user credentials").
 
As an administrator/owner, am I not also a tester for all applications?
 
How do I add myself to the testers?
 
Any help welcome!
 

 

    This topic has been closed for replies.

    7 replies

    Ggizzle1k
    Up and Coming
    May 3, 2023

    Important question 

    olaysia
    Inspiring
    July 14, 2023

    I'm getting the same issue! A colleague was unable to login using the platform settings a while back and now its affecting me too. It looks like its affecting certain accounts.

    JeffNik
    JeffNik
    Honored Contributor
    July 14, 2023

    When you create an app in the dashboard online, it automatically makes you admin AND a developer on all apps that you create. If you leave the "use standalone platform" settings untouched and the "test user" login fields empty, when you run the app on the PC/editor it will use the account that you have logged into the Oculus software on your computer / PC. When you run it on the headset, it will use the logged in user, which should be the same one you created the app under. The "test user" login fields are for the case where, for some reason, you don't want to use your main account - like when you want to test a multiplayer app - you would log in as your main account on your other headset, and log in as a test user in the editor to see how the two apps communicate.

    One thing that MAY be causing you trouble here is... in order to use the Avatar features, you have to request and be approved for certain data usages... if you haven't done that yet, you can make the request under the app on the website dashboard, under "Data Use Checkup". For Avatars, I believe you need to request "User ID" and "Avatars" usage permissions (maybe the "User Profile"?). I don't believe they actually manually "review" and "approve" the requests - it's always been instant successful approval for me - so I believe it's currently an automated process.

    I hope this info is useful for you, and I didn't just tell you stuff you already knew.

      olaysia
      Inspiring
      July 21, 2023

      I just tried logging again today and it worked after 2 days of not working. Looks like its worth trying again. The good news is that this does not stop you avatars from working in a build. 

      benny878
      New Participant
      December 1, 2023

      ⭐️SOLVED: IN META ACCOUNT DISABLE '2 FACTORY AUTHENTICATION'. Because in unity section there is no section to send/receive mex authentication.

        larryPlayabl
        Participant
        February 29, 2024

        Yes, we also just found that 2FA blocks logging in via Unity. Yeesh!

        faizansadiq545
        New Participant
        January 30, 2025

        I am facing the same problem. But there is not an option to disaable two factor in meta account. Did you mean to disable from gmail account as i used gmail ID to login into meta ?

        Edit : I found it thanks!

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