Skip to main content
jdscogin
Inspiring
July 9, 2023
Solved

Unity crashes when running Quest 2

Oculus Quest 2 connected to PC through link cable. Has been working for over a year. Now run Unity project. On Oculus Screen clears, a box appears. On the bottom it says Loading... Then screen goes jagged. In a second, link disconnects and Oculus goes to home screen. On the computer, a Unity crash screen comes up. Then when I click the Run/Stop button on Unix, the project closed and a crash collection screen comes up. I did submit a crash dump to Unity. Collected Quest Logs but can't figure out whom to email them too.

      This topic has been closed for replies.
      amirblimeyAnswer
      Participant
      July 10, 2023

      Experiencing the same issue after Quest 2 updated to v55 yesterday. Can you check if disabling "Developer Runtime Features" in Quest PC App allows you to run play mode without crashing? This is the case for me but it is not a valid solution since I am developing for MR...

      Today I tried to factory reset my quest but it did not fix the issue. Hopefully Meta will provide some support soon.

      View in thread

      15 replies

      amirblimeyAnswer
      Participant
      July 10, 2023

      Experiencing the same issue after Quest 2 updated to v55 yesterday. Can you check if disabling "Developer Runtime Features" in Quest PC App allows you to run play mode without crashing? This is the case for me but it is not a valid solution since I am developing for MR...

      Today I tried to factory reset my quest but it did not fix the issue. Hopefully Meta will provide some support soon.

        jdscoginAuthor
        Inspiring
        July 10, 2023

        Thank you so much. That worked. Not I can get back to developing. Adding you solution to the Unit Crash Report.

        Fahruz
        Up and Coming
        July 10, 2023

        I was about to post a new topic reporting exactly the same problem.

        Unity projects that I try to run via Quest Link (USB or WiFi) cause Unity to crash and in the headset I'm kicked out of the Quest Link interface. Before crashing Unity outputs a series of warnings in the console (and in the Editor log) of the type XR_ERROR_INSTANCE_LOST and XR_ERROR_HANDLE_INVALID.

        All this suddenly started to happen last week on a project that was running perfectly before. And now it occurs with every single Unity project, including sample scenes in the Oculus package.

        I can still build and run on the device. That works. But I can't play directly from Unity through Quest Link.

        I did a factory reset, but that didn't solve the problem.

        I have the most recent software on the device (55.0.0.130 etc.) and I'm using Unity 2021.3.28f1 on Windows.

          Fahruz
          Up and Coming
          July 10, 2023

          It looks like Oculus/Meta might have screwed up again by delivering a faulty update.

          Frankly, I've been experiencing so many problems with my Quest Pro, its apps and development tools that I'm deeply regretting having bought the device. I used to develop with a Vive Pro and while I had occasional issues with Steam VR and Unity, that was nothing close to the unmitigated disaster that my experience with the Quest has been. Boundaries that get suddenly lost, buggy proxy sensor disabling, Quest link connections which on exit completely disconnect the device (necessitating a restart), selective passthrough which works only on rainy days, keyboard tracking which tracks nothing, the hand pinch system menu whose buttons hardly work, repeatedly asking to allow USB connections... I could go on and on. It's been one frustration after the other.

          I'm really surprised and extremely disappointed that a company like Meta with its immense resources has produced such a flawed product and mediocre customer/developer experience. Did they recruit engineers from CDPR or what?

            amirblimey
            Participant
            July 11, 2023

            Better answer: ensure that the Oculus PC App is ALSO on v55 (version is listed at the bottom of the Settings->General page). The App and the Device need to be in sync for these features to work correctly. If it is not, enable the Public Test Channel in Settings->Beta and go to Library->Updates to ensure it gets updated. I am now able to use Quest Link with Developer Runtime Features once more!

            Thanks to David from the Meta team for the tip.

              jdscoginAuthor
              Inspiring
              July 11, 2023

              That is probably the issue, but when I check my Oculus PC software, it says it is Ver 54. When I go to Library Update, it says it is up to date. I uninstalled the Oculus PC and reinstalled and it put the same one on. This work around will work until Oculus gets the sorted. Thanks!

              jdscoginAuthor
              Inspiring
              July 11, 2023

              Also Unity Oculus Integration is 54.1.

               

              Terms & ConditionsAccessibility statement