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Anonymous
January 3, 2019
Solved

why am i getting this error?

  • January 3, 2019
  • 1 reply
  • 700 views
    This topic has been closed for replies.
    Best answer by mousebear
    @superheavymetaldemon

    Please ensure that you have the following:
    • Rift is plugged in and operational
    • You have the latest Oculus Home client installed
    • Your Oculus Integration is properly installed in your project
    If none of these solve the issue, please submit a ticket directly to us with a copy of your Unity project and we'll take a look: https://developer.oculus.com/contact

    1 reply

    mousebear
    mousebearAnswer
    Honored Contributor
    January 3, 2019
    @superheavymetaldemon

    Please ensure that you have the following:
    • Rift is plugged in and operational
    • You have the latest Oculus Home client installed
    • Your Oculus Integration is properly installed in your project
    If none of these solve the issue, please submit a ticket directly to us with a copy of your Unity project and we'll take a look: https://developer.oculus.com/contact
    If you need immediate help or want additional support/context on an issue you are having with our platform or integrations: 1. Gather any and all logs , screenshots, and version numbers of relevant software (Oculus SDK, engine, etc.) 2. Please submit a ticket here through the "Contact Us" link (include what you've gathered in step 1). 3. Tag me @mouse_bear once you have done so!
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