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New Participant
March 17, 2025

Your application uses an online service that no longer works with this device (Quest3).

  • March 17, 2025
  • 4 replies
  • 926 views

Hi everyone,

We came across a new message (not a message we ever encountered before) when we attempt to install the application from the Meta Store:

"APPNAME uses an online service that no longer works with this device. Some features may not behave as intended."

The message can be ignored, after which the app is installed as intended, with no side effects AFAIK.

Anyone knows how to find out which service is causing this message to appear?

Thanks in advance!

-R

    This topic has been closed for replies.

    4 replies

    New Participant
    March 20, 2025

    we are facing the same issue but the app crash

    New Participant
    March 20, 2025

    Hi MRCalderon3D, thanks for following up with your experience!

    Do you believe the crash to be related to one of the online services?

    Did the crash only started happening after seeing the message I am mentioning?

    Thanks,

    -R

    Participant
    March 21, 2025

    Same here. I updated the Meta Platform SDK plugin in Unreal Engine because I thought it might be related, but the message still appears

    New Participant
    May 26, 2025

    Hi, have you managed to solve this? We started getting this message since yesterday as well. We are using Unity and these components:

    1. com.unity.services.vivox 16.6.0
    2. com.unity.services.leaderboards 2.2.1
    3. com.unity.services.multiplayer 1.1.3
    4. com.meta.xr.sdk.platform 74.0.0
    5. com.unity.xr.meta-openxr 2.1.1
    6. com.unity.xr.openxr 1.14.3