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kmack
Participant
June 5, 2018

[Go] Movie file fails to load in Oculus Go

I'm setting up a media player in UE4.19.2, largely following the method described here: https://docs.unrealengine.com/en-us/Engine/MediaFramework/HowTo/FileMediaSource

File plays fine in preview on PC, but fails to load in the Oculus Go with this error:
LogPlayLevel:   06-05 15:47:19.591 12891 12909 D UE4     : LogMediaUtils: Error: Cannot play file://../../../MyProject/Content/Movies/mymovie.mov, because none of the enabled media player plug-ins support it:
I imagine this indicates that the file is encoded in an unsupported codec - what's the recommended file format for a movie to be played by UE4 Media Framework on the Go?

Thanks!
_Kevin
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4 replies

EvilFischi
New Participant
June 6, 2018
checkout this reference sheet:
https://docs.unrealengine.com/en-us/Engine/MediaFramework/TechReference
I am using H.264 codec with a mp4 container and they work like a charm on nearly every platform (pc, android/ gear vr and Oculus GO)

kmackAuthor
Participant
June 6, 2018

EvilFischi said:

checkout this reference sheet:
https://docs.unrealengine.com/en-us/Engine/MediaFramework/TechReference
I am using H.264 codec with a mp4 container and they work like a charm on nearly every platform (pc, android/ gear vr and Oculus GO)



Thanks so much @EvilFischi - this was exactly what I needed, and switching to a supported format corrected the problem.
Anonymous
April 5, 2019
I'm exporting the standard h264 preset from adobe media encoder at all sorts of different resolutions and it always plays fine on PC but has always been black and does not play on Oculus Go. Any other settings in project settings or when packaging to look for?

EDIT:
fixed, the video was outside of the Unreal Engine project content folder. Copied into "movies" folder and then dragged it from there into the content browser and it worked.
Anonymous
July 30, 2019
Sorry to jump in on your thread, but it's the only discussion I can find about media frame work on Oculus Go. I don't encounter any errors or issues when loading to my Go. My problem is the video just remains black, it doesn't start playing. It starts automatically like it should when I test it in the viewport, but for some reason, it doesn't on the Go. Any thoughts on what's going on?

Also, I'm pretty new to UE4, so if there is something obvious you're thinking, I'm open to it
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