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November 10, 2020

Go submission: "The uploaded Production (Store) channel build is not compatible with Quest devices"

Hi All,

We just tried submitting our new Go game (just in time I know :D ) however I get this error:

The uploaded Production (Store) channel build is not compatible with Quest devices. Please upload a new build.

Anyone else seen that on a Go submission before? Strange Quest support is required on a Go apk but anyway added it as per:
however there is no way to get it re-submitted

Seems like a bug with the new Oculus dashboard?


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    7 replies

    Participant
    November 11, 2020
    I get the same build error. It's clearly targeted at Go in the dashboard and in code. Not sure what I've missed
    New Participant
    November 11, 2020
    The same error. I think this is a "feature" of new dashboard because my previous build was successfully uploaded into old dashboard.
    November 13, 2020
    So we're stuck here it seems? I did manage to report this to submissions@oculus.com however no real feedback until now.
    Up and Coming
    November 14, 2020
    Aussie on which ue4 version have you tried?
    November 14, 2020
    I'm on 4.23 binary

    GRADGR said:

    Aussie on which ue4 version have you tried?


    I got a reply from Oculus:

    "The engineering team has just pushed a fix. Could you try again and let me know if the issue persists?"

    however the issue does indeed still persist...


    New Participant
    November 15, 2020
    finally fixed a few hours ago :)

    November 15, 2020

    lisisty said:

    finally fixed a few hours ago :)




    thx working now for me too :)