Honored Contributor

Meta accounts are here

76 replies
26036 views

Starting today, you’re no longer required to log into your Meta VR devices using a Facebook account. Find out all about Meta accounts and Meta Horizon profiles on our blog post. You can now set up a Meta account using your email address or Facebook account.

If you currently access Meta VR products with an Oculus account, you can continue doing so until January 1st, 2023. After that date, you’ll need to set up a Meta account to continue using your VR device.

Meta accounts give you more choice when it comes to how you log into VR and whether Facebook and Instagram are part of your experience. When you set up a Meta account, we’ll migrate your existing information (including apps, achievements, and friends) to this account so you can dive back in.

To learn more, watch our tutorial video. To get started, visit our website or open the Oculus mobile app.

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Danamir

Participant

After creating my new Meta account via email, I can no longer log-in in to neither oculus.com websites or Oculus Desktop. My device was correctly linked to the new account, so I have my Quest app, but that's it. No more desktop VR for now. I hope the problem will be corrected soon.

RyanalityAuthor

Honored Contributor

Meta accounts are starting to become available today. If you can't create your account just yet or are having trouble logging in after creating your Meta account, please wait a few hours and try again. Thanks for your patience!

Help others find great discussions and answers by adding kudos and marking solutions to your questions.

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jorisw1281371

New Participant

My problem is that the oculus software tells me its no longer supported after I transferred to a Meta account. Had a screen once to login through a browser but that didn't work. Have installed PC software fresh and now get the following message:

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Danamir

Participant

Thanks. I can confirm I have now access to the Oculus Desktop and AirLink, with Meta account.

The only thing not working is the Oculus Android app, I'll try again later.

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Ocunoob1010101

Participant

I just updated my firmware on the headset, but the transition process is still saying it's not up-to-date. What version are you showing as the most recent firmware - the entire number? Thanks.

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Danamir

Participant

Hi, my firmware version is : 43.0.0.178.120.389405224 (execution version : 43.0.0.178.120.389406401).

kojack

Honored Contributor

So far it's worked smoothly. Desktop and Quest 2 now on a Meta account with no Facebook account.

In the Quest 2, it popped up a panel asking me to sign in with facebook or oculus account. I clicked the close button on the bottom left. That brought up a code to type into meta.com/devices. Once I did that, my headset was on the Meta account and did a reboot.

Author: Oculus Monitor , Auto Oculus Touch , Forum Dark Mode , Phantom Touch Remover , X-Plane Fixer Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2, Quest 3

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vax4

Participant

Bonjour ,

ayant acquit un casque Quest 2 256Go , en occasion , comme neuf , suite a l'annonce de la création des ces comptes Méta offrant la possibilité de plus avoir besoin de compte Facebook , j'ai effectué , ce soir le transfert avec succès . La procédure est assez simple . Ayant crée un compte Facebook , juste pour me servir du casque , j'ai , ce soir , supprimer mon compte Facebook dans la foulée . On peut bien paramétrer son compte Méta sur un accès à usage personnel comme je l'avais fait pour le compte Facebook . Tout est fonctionnel , je n'avais pour l'instant pas acheter de jeux mais ma bibliothèque affiche mes applications téléchargées sur le store .

A suivre ..................

kojack

Honored Contributor

I don't know if this is related, but my Oculus Go now won't work.

It's stuck on 3 cycling dots even after rebooting. It was working fine a few weeks ago.

Does the new meta account thing break the Go?

Author: Oculus Monitor , Auto Oculus Touch , Forum Dark Mode , Phantom Touch Remover , X-Plane Fixer Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2, Quest 3

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TomCgcmfc

Honored Contributor

kojack wrote:
I don't know if this is related, but my Oculus Go now won't work.
It's stuck on 3 cycling dots even after rebooting. It was working fine a few weeks ago.
Does the new meta account thing break the Go?

Thanks for letting know this mate (I also have a Go that I occasionally use). I think I'll hold off updating all this new Meta stuff until the dust settles, maybe next month or two. Only annoying thing I've noticed is that I seem to need to do an extra button press to select my Oculus account before signing into this forum. Thanks again mate and cheers..

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

kojack

Honored Contributor

Progress.

I blocked my Go's mac address on my router.

After a short time it was able to start up correctly. I unblocked and restarted the Go, it's working now.

The account stuff is still the old one (shows my full name in the profile). There's an update available, I'll try that once my Go is over 50% charge (at 48%, won't let me update).

Author: Oculus Monitor , Auto Oculus Touch , Forum Dark Mode , Phantom Touch Remover , X-Plane Fixer Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2, Quest 3

kojack

Honored Contributor

The update didn't change anything.

My Go is working fine now, except it is still on the old profile system, not the new one. The mobile app accepts it.

Author: Oculus Monitor , Auto Oculus Touch , Forum Dark Mode , Phantom Touch Remover , X-Plane Fixer Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2, Quest 3

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Ocunoob1010101

Participant

Have dinner, or something to eat, and come back to it; it worked for the other person. 😉

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almightyzacpac

New Participant

It appears the developer account used in my organisation had its API token revoked after the migration. Also, there seems to be issues with generating API tokens from the command-line using the OVR Platform Utility. Is anyone else having this issue?

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TomCgcmfc

Honored Contributor

almightyzacpac wrote:
It appears the developer account used in my organisation had its API token revoked after the migration. Also, there seems to be issues with generating API tokens from the command-line using the OVR Platform Utility. Is anyone else having this issue?

Not really relevant to most users imho. Maybe contact oculus support and/or see if you can get any help within the Developers forum by starting a new thread there. I see that you have requested for mods to move it but there should be nothing stopping you from reposting it there.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

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almightyzacpac

New Participant

It appears I yet again posted in the wrong area. Disregard, will repost in the developer area where it should've originally been.

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brandoncainpl

New Participant

HI.

I've created meta account. But now I'm going to buy Quest 2. How to do it if I have to still log via facebook to finalise transaction?

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SloT24rus

New Participant

Hello! I successfully transferred my account to Meta, but now my oculus pc is not logged into my account it says that the version of the application is not supported, reinstalling did not help

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TomCgcmfc

Honored Contributor

SloT24rus wrote:
Hello! I successfully transferred my account to Meta, but now my oculus pc is not logged into my account it says that the version of the application is not supported, reinstalling did not help

I also made the mistake of converting over to a Meta account too soon and now I cannot even access Air Link. Unbelievable, lol!

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

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Buetigame

Participant

Aus you've posted in the v43 megathread on tuesday, you got the versions:

- HMD firmware: 43.0.0.178.120

- Desktop App: 43.0.0.192.173

(both non-PTC)

So I do... and it work's like a charm.

It should be no version problem on your side!

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