Skip to main content
Ryanality
Honored Contributor
March 22, 2022

PTC for Quest v.39 Megathread

The Public Test Channel (PTC) for Quest and Quest 2 v.39 is starting to roll out today. Let's use this thread for collecting feedback on it. Share your impressions and let us know if you see any issues. Please make sure to also send in bug reports along with posting here if you notice anything wrong.

 

When sharing feedback, try to include as much detail as possible to help the team investigate.

This topic has been closed for replies.

198 replies

Participant
March 27, 2022

I noticed that the glasses with V39 are displayed twice in the smartphone app.

Participant
March 27, 2022

I was brave enough to do a factory reset. Now only a circle turns in the purchased apps and nothing can be installed.

 

New Participant
March 27, 2022

I'm in the same situation. Happy to see I'm not alone, was getting worried for a second πŸ˜„

Participant
March 27, 2022

also I canΒ΄t step into the public test channel. I hope there is any solution. πŸ˜ͺ

Participant
March 27, 2022

After the factory reset I have no apps on the quest 2. But now I can choose install on the smartphone. It tells me Installation in the queue. And in the quest2 i see a turning circle. 

Participant
March 27, 2022

Same issue here, cannot enter ptc, I will have to deal with a paperweight until they push an update πŸ˜”

Participant
March 27, 2022

here are some images of the issues I have and I believe HSSIXTY describes as well

 

Participant
March 27, 2022

Yes McSpankis, same on my Quest 2.

March 27, 2022

Hmmm, my search engine said, since 2020 users ask, why rollback is not allowed for firmware....now, 2 years later....same problem.

This V39 is a disaster....itΒ΄s like "here the rubish, now go out....ups door is closed"

...not only firmware, no also PTC....oh my god.

 

best would be, make a V40 (this is v38 with new branding) and let us update it!

March 28, 2022

Cacoon, hibernating,

 

Opted out again,

 

On hold till v43 or so,

 

Accumulate deficiencies and max them out, full throttle!

 

Experiment with the Calendar in the Settings!

 

Explore needs a Globe and Store needs a Custom Feed!

 

People needs a Hierarchy and Sharing and Apps also

needs a Custom Feed!

 

A text only detail list of all store available quest 2 apps

sorted alphabetically and by release date month, I would

ask for a site, but I'd prefer them in Explore and Store

filters, and less notification suggestions, that's about all

this round, one at a time please, thanks!

 

Your choice,

 

Lava!

Participant
March 28, 2022

I just chatted with the support. There they came to the conclusion that it could be due to the update and I should be patient until the next update in the hope that it is then fixed. I now have the impression that the glasses can not connect to the appstore. The app reports that the heatset is not connected to the Internet. But this is the case, because the Promotionvideos run perfectly and the app is also market as purchased. Hopefully the installation of an update is not also blocked. Updates from the PTC are no longer possible because the setting was disabled by the factory reset and can no longer be activated. I think I will no more aktivate the PTC in future. In the meantime I have useless glasses

Participant
March 28, 2022

I came to the same conclusion. This is unacceptable for a headset that is almost brand new. I hope that something is done so we aren’t left waiting weeks for an update πŸ€¦β€:male_sign:

March 28, 2022

I notice a little bit strange thing....

 

In VD i can choose 60Hz for the Quest2, normally this setting has much flicker and itΒ΄s good for eye-cancer.

This flicker is completely gone, no difference to a higher setting, that mean, i can now play with VD in 60Hz without flicker and much performance.

 

...another problem of this firmware is, when i start my quest2, at the point, when normally the menu is opening, i only see the three dots but darker and nothing happens. I must turn off display, turn on again and then itΒ΄s working correctly.