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Ryanality
Ryanality
Honored Contributor
March 22, 2022

PTC for Quest v.39 Megathread

The Public Test Channel (PTC) for Quest and Quest 2 v.39 is starting to roll out today. Let's use this thread for collecting feedback on it. Share your impressions and let us know if you see any issues. Please make sure to also send in bug reports along with posting here if you notice anything wrong.

 

When sharing feedback, try to include as much detail as possible to help the team investigate.

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    InsideCat
    Participant
    March 28, 2022

    I just found this thread, and I'm both so glad and disappointed at the same time that I'm not the only one with the problem with being unable to install apps! (And some default system apps after factory resetting not even installing like the Oculus Browser!)

     

      BadClanHSSIXTY
      Participant
      March 28, 2022

      I think there are many more users with the problem. I only noticed it when I bought a new app. As long as you don't want to install anything new you don't notice it. It´s also disappointing that no moderator here responds to this.

        Anonymous
        March 28, 2022

        I read about this problem, but god bless, i´m a only PCVR user....

         

        i had to test more with VD, but it looks like, i will block more updates and use this firmware with VD....it´s so great, i think this firmware was not from Oculus, it´s from VD. 😂

         

        (60Hz without drops or flicker and performance is wow)

        BadClanHSSIXTY
        Participant
        March 28, 2022

        I found this on my goolge search. So i think there are many more with the problem. I hope meta will fix it soon. V39 is dangerous 

        BigFknCee
        Participant
        March 29, 2022

        Are you guys aware of the "missing app library" bug? Since v39, all of my apps have disappeared and I can't start anything from the phone app either. I have tried factory resetting and re-logging into the phone app (instructions from support) but nothing is working to get my standalone app library to show up in the headset. There are a few reddit threads about this from the last week or so.

          InsideCat
          Participant
          March 29, 2022

          It's definitely been discussed, as it's the reason I'm here too. I've been talking with support to absolutely zero avail, and come to find out, other people have been having the issue too.

           

            BigFknCee
            Participant
            March 29, 2022

            Has this been acknowledged by support? I can't find any word from them on the issue. I'm on day 2 of not being able to use my headset because of this.

              Kota2300
              Participant
              March 29, 2022

              My library was also missing as soon as V39 installed. I can't install absolutely anything from the store, whether it's free or paid. If I sideload games that I own, I either can't open them, they close immediately, or like Dreadhalls it flat out tells me "Game Failed Entitlement Check". It thinks that we don't own ANYTHING, even a factory reset doesn't fix it. The ONLY apps that actually work, are the ones that come pre-installed on every quest straight out of the box. Please fix this, until then our headsets are completely and entirely useless. I know of 7 people so far including myself.

                InsideCat
                Participant
                March 29, 2022

                For me, it doesn't even stop at pre-installed stuff because I factory reset. I only have Files, File Browser, Settings and Events. If I click from all to Installed, it'll also show the "Hands" and "Fit & Focus" tutorials. I literally lack everything else like the Oculus Browser, Oculus TV, VR Animation Player, Scoreboards, Voice Commands, Move, etc.

                 

                With that said, trying to manually install them via the store results in the same old infinite loading circle as someone else has described already.

                 

                  Kota2300
                  Participant
                  March 29, 2022

                  Yup that's where I'm at too, those are the default apps I was referring to. Though, before I factory reset I did have First Steps showing up at the bottom of my unknown sources for some reason, and that would allow me to open it.

                   

                  However after factory resetting multiple times, it's not under any tab. I just have the apps you listed.

                    Anonymous
                    March 29, 2022

                    Discount, Refund! Store Credit, Beta!

                    Anonymous
                    March 29, 2022

                    hi
                    oculus quest 2 how to downgrade versions
                    PTC V39 MEGATHREAD I installed the version but it doesn't see the remotes. can i go back to the old version

                      Anonymous
                      March 29, 2022

                      After,

                       

                      No Updates Available,

                       

                      Toggle button Oculus Logo,

                       

                      With all Gear to Quest 2 final os releases and

                      PTC is releases, from day 1, all on Quest 2 v39+,

                      change No Updates Available to Update, and

                      send a Notification, when final releases are

                      available to download, with feature text log

                      description and activate download toggle,

                       

                      That's my only hope!

                       

                      Onward!

                        NAJBOX
                        New Participant
                        March 29, 2022

                        My Quest 2 is unusable since the V39 update, I can no longer install an application from the Store.

                        I've been in this situation for more than 3 days now. These are Alpha updates and not beta...

                         

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