Skip to main content
MetaNinjaTurtle
MetaNinjaTurtle
Honored Contributor
October 10, 2024

PTC v71 Release Thread

The Public Test Channel (PTC) for Quest v71 is starting to roll out soon for Meta Quest 2, Meta Quest Pro, and Meta Quest 3. 

If you're seeing an issue or bug after updating to PTC v71:


1) For issues: Go to our Get Help board and search for any existing thread on the issue, if you don't find one, make a new thread. Please add the tag "PTC v71" to the thread and in the title. This way everyone can look for just PTC v71 issues too.

2) For bugs: If you come across a bug, please post each one you spot in its own thread, to keep track of individual issues separately.

Share your impressions in the comments below and let us know if you see any issues.

Please make sure to also send in bug reports along with posting on the forums if you notice anything going wrong.

We know it's tough when you run into a problem on a PTC build and want to thank you all again for testing out PTC and sharing your feedback! This feedback is extremely helpful to our engineering teams. We appreciate your interest and persistence in testing out the core functionality of software as we develop!

      146 replies

      Show previous replies
      adamsetzler
      Participant
      October 13, 2024

      Tone mapping is broken, so Movie Deck for Plex app videos are all pink and green. Thanks. Also, can't roll back. Awesome! Going to get an RMA and a new headset. I hope whoever prevented rolling back gets those RMAs on their report card.

        FinlessBob
        Up and Coming
        October 13, 2024

        Poker VR broke.  It loads but is stuck on the first screen telling you how to move in the game.  I can hear the game in the audio but that's it.  Yes I tried uninstalling it, reset, etc.

          adamsetzler
          Participant
          October 13, 2024

          MetaNinjaTurtle I opened ticket 07432447 and exchanged two emails. It was escalated once. The person who got my ticket closed it immediately with instructions on how to leave PTC. Obviously they did not read the thoughtful and informative emails I provided, so I replied to the email to reopen it. The issue is I cannot get back to the stable version. It resets to v71. I toggle PTC off. It still resets to v71. I enable PTC, then reset, then toggle PTC off, and it still resets to v71. Can you help?

            Anonymous
            October 13, 2024

            I don't understand why people are doing RMA on their headset just because they Joined the PTC channel which is unstable. We are waiting for apps to be fully supported for this new firmware. Second person I heard doing RMA, just don't Joined the PTC channel 

              adamsetzler
              Participant
              October 13, 2024

              Anonymous you don't seem to understand that I don't want an unusable $500 paper weight. We have always been able to factory reset to the stable version and someone effed up and made that impossible with v71. 

                Anonymous
                October 13, 2024

                Especially I have not run into any problems with my Down the Rabbit Hole game. 

                  Anonymous
                  October 13, 2024

                  When V71 get fully released it will automatically fixed itself. And you can exit the PTC channel since we can't at this point. It will be in 2 or 3 weeks from now. 

                    Anonymous
                    October 13, 2024

                    It happened once before with a different version. I has go waited it out, to exit PTC and never tried it in a while. 

                      VrDevMV
                      VrDevMV
                      Up and Coming
                      October 14, 2024

                      I had the v71 announced in my Quest Pro, and as I certainly didn't want an undocumented firmware to be installed in my headset, I did a factory reset.
                      Turns out the headset finally deployed the v69 (it was previously running on v64).
                      That's fine for me, v69 being the latest up to date version mentioned in the release notes.

                      Not sure my comment here will help anyone but I wanted to share my experience.

                        Anonymous
                        October 14, 2024

                        V71 is still a PTC. Must have PTC on but not showing in the app. VrDevMV 

                          Show more replies
                          Terms & ConditionsAccessibility statement