Add users to release channels not working anymore for Quest games

Forum|Forum|3 years ago
December 5, 2022
6 replies
5783 views

Hi, I'm trying to add new users to the ALPHA channel of our Quest store app. When inviting them they are immediately listed as "Subscribed users" but they do not receive a notification and the game does not show up in their library.

Is it possible that a recent change has introduced this bug on the dashboard? Other developers confirmed that it happened to them as well in the last week.

Thank you for your help.
Best,

Stefan

Best answer by hellei

One workaround that was recommended to us was to go to the Oculus backend, select the app, click "View PDP" and share that app link with the invited users. This way they can directly access the hidden store page (before release) and get the app.

RageAgainstThePixel

Up and Coming

Our developers aren't even seeing builds either anymore. I think it might be a bit more systemic bug

H

helleiAuthorAnswer

New Participant

One workaround that was recommended to us was to go to the Oculus backend, select the app, click "View PDP" and share that app link with the invited users. This way they can directly access the hidden store page (before release) and get the app.

I

ISVR

Inspiring

I might be wrong but this works only for the production (App Lab) channel isn' it?

How can you have testers test a new version on different release channels such as alpha or beta before actually pushing it to the production channel? I mean the whole idea is to test it before pushing it to the production channel isn't it?

Thanks for your help.

Immersive Sound VR VR 360 Experiences with Immersive Sound

F

Fergo2

New Participant

Hi I am having the same issue. Can you elaborate where I can click "View PDP"? I don't know what the Oculus backend is supposed to be.

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