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I am a MetaQuest app developer. When I tried to proceed with the Admin verification process from Meta's Organization Verification the other day, I was instructed to take a picture of my verification documents with a camera. Since I was processing the verification from my PC, I cancelled the picture-taking and tried to complete the process from my smartphone. However, the picture-taking menu never appeared again, and for some reason, it shows that I submitted my verification documents without actually submitting them, completing the application without them. Please allow me to take pictures of my verification documents again. I sent a message to Meta Support, but they instructed me that it would be appropriate to make an inquiry here. Therefore, I am posting on this forum.Thank you.
In the world of gaming, the marriage of creativity and strategy defines the pinnacle of entertainment. Meta, the renowned gaming company, should delve into the realm of Adventure Time's Card Wars, as it promises an unmatched amalgamation of immersive storytelling, engaging gameplay, and a dedicated fan base.Firstly, Adventure Time's Card Wars offers a unique blend of strategic gameplay and whimsical storytelling. The rich lore of the Land of Ooo, coupled with the diverse array of characters and creatures, provides an intricate backdrop for Meta's game development. With the potential to incorporate various gameplay modes and intricately designed cards, the game's dynamic structure can offer players an immersive experience that transcends conventional card games.Moreover, the existing fan base of Adventure Time, spanning across generations, serves as a solid foundation for Meta's venture. With a robust community that has embraced the show's quirky characters and narrative depth, Meta's C
I need to confirm with Oculus support the domains and ports that must be inspected at the SSL level to be able to except it in my company's Proxy configuration and be able to install and open the Oculus application on the PC
Hello Support and everyone: We are a VR/MR game startup company from China, currently focusing on the development of Quest3 APP, we want to put our APP on the App Lab, but we have not been able to pass the "Organization Verification". When using the "Business Verification" method, the verification code will not be received, no matter email/phone/text message is the same, using the Chinese phone number/email address. When using the "Admin Verification" method, using all kinds of IDs, ID cards/passports/driver's licenses, you will receive an email saying "We can't use the ID you shared to verify your identity". I would like to ask if there are any Chinese developers who have similar problems and solutions, or can't pass the verification in China? Thank you.
Hello! I've been using MQDH with Quest2 for almost a year now and they used to work perfectly fine, but since a few days ago, every time I connect my Quest 2 via Link Cable, it is detected and shown as below: However, if I try to issue any command whatsoever, be it a push, install, reconnect, etc, it turns offline. This can be seen by simply opening the Meta Quest Developer Hub. It initially appears as following: But as soon as one of those commands "finishes" (they always fail), this is the screen I'm left with. I have tried issuing `adb reconnect offline`, which simply makes the device completely vanish from the devices list. Needing a reboot of the device (and a unplug/plug of the USB cable) for it to reappear. I have tried deleting the adb keys and re-authorizing; rebooting the adb server; disabling and re-enabling the developer mode; factory resetting the Quest 2; disabling Oculus Air Link; changing which adb version to use; clean reinstall of Windows;&n
Trying to submit my app for approval. Unable to get the Specs section of the Metadata tab to get approved. It doesnt show any errors or any VRC points to look into.Tried all possible combinations of controllers, internet requirements, play area etc. Does not approve my entries.
Hello,We’ve noticed occasional delays in report availability - for instance, as of today 22 August 2025, the archive does not yet contain the files for 13 Aug, 15 Aug, 18 Aug, and 19 Aug - some days are just skipped.We would like to receive these updates daily. In June, July, there were no such issues.Does anyone have a similar issue?Ideally, it would be great to get access to app purchases information via API.
Could Meta please give us an option to add a Guest Account without having to create another Facebook account so that I could have my friends, family and co-workers test and try the Meta VR without worrying they would mess up my settings or play my saved games? It just seems like a very simple request that most people want. If anyone agrees, please bring this attention to Meta.
I am unable to submit my application for review.I have completed all the required fields, but the Specs section is not going green.I have created a ticket on Oculus Support and they redirected me here.As far as I can tell, I have completed all the required fields.
Can anyone help me to create aa developer account ...when i try to create it, it keep saying in a pop up... This is because we noticed you are using a device you don't usually use and we need to keep your account safe. We'll allow you to make this change after you've used this device for a while.
Hello, I recently changed countries, so I needed to update my information on Quest Payout.I was told that I could contact the relevant people via Contact Forms >Horizon OS Developer >Payout, as my information had already been entered. However, I keep getting a “No Payout Selected” error. I am the sole developer and have full access to all permissions. I also was logged in with correct facebook account.Does anyone know how to resolve this issue or how to contact Meta Quest through an alternative method?
It seems I'm now required to add a payment method to set Oculus Quest 2 to Developer Mode. Is there any way for educators and students to bypass this? I shouldn't require students to add credit card numbers to learn how to develop for Oculus Quest 2 ...
Hello Team, My Facebook account was recently locked and I've been having trouble retrieving it. This is because I don't have the "Learn More" and "Get Started" Button. To prove ownership of my account, here are the details of my account and attached are the copies of the ID and screenshots of my account. Account Name:MD Anamul Huq National ID Nam:MD ANAMUL HUQ ContackGmail.hk3629230@gmail.com
Dear Oculus Store Review Team, My name is Anil solanki, and I am the developer of the VR app "Wonders," which has recently been approved by Oculus App Lab. I am writing to express my interest in transitioning "Wonders" from App Lab to the official Oculus Store. I believe the app is ready for a wider audience, and I am committed to meeting all the requirements for Oculus Store distribution. App Details:- App Name: Wonders- App Lab Link: https://www.oculus.com/deeplink/?action=view&path=/app/5496219117168702&ref=oculus_desktop I kindly request guidance on the next steps and any specific requirements for transitioning "Wonders" to the Oculus Store. I am excited about the opportunity to share this VR experience with a broader audience and appreciate your assistance in making this transition possible. Thank you for your time and consideration. I look forward to hearing from you soon. Best regards,Anil SolankiPhibonacci
What exactly do I do for these? I'm trying to get into the VR Development scene but I'm having a bit of trouble. IARC:It says I need a IARC email, do I need to create one or do I need to get someone elses?\ Privacy Policy:Do I need to create a website for it or not?
Hi there!We are experiencing a critical issue with accessing our Business Manager account. Our business ID is 584753818697935,When attempting to access the Business Manager, we are prompted to verify the account via an SMS code sent to our phone number. The number is correct, but the SMS is not being delivered despite multiple attempts.We are unable to contact Meta Support directly, as access to Business Manager is required to do so — which, due to the issue described above, we currently do not have. We have submitted multiple bug reports, but have received no response so far.Please advise how we can regain access to our Business Manager.Thank you in advance for your assistance!
Video: [Link removed by moderators for your security!] CAN NOT ADD PAYMENT INFORMATION to Meta horizon dashboard after upload the W-8BEN-E-file. On Facebook platform dashboard has been add the payment information( not sync to meta horizon platform, WHY?). I've tried uploading files more than ten times. Each time it proceeds to upload W-8BEN-E-file, it loads infinitely and sees #45285 error from the console. Throw the error code #45285 , I dont know why. Error Log: ErrorUtils caught an error: Minified invariant #45285; Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs.
I want to submit a request in the developer support portal. It asks me to connect my account to the developer support portal. When I click connect, it says there is an unexpected error and to contact support.I contact support, they tell me to contact developer support. I can't submit a request for developer support without being able to connect, so I'm hoping a forum post will suffice.
Meta needs the ability to password protect account owner profiles from other family/child profiles.Meta needs to add the ability for casting to other family/chuld profiles. Both increase child protections and increase the ability for parents or caregivers to participate/see children in-game.Love the parental control capabilities otherwise.
Hello everyone, I have a VR game on the Meta Quest Store and I've received this email several times last months :Hi,An issue with your Meta Horizon payout account has been resolved and your payouts will resume in the next monthly cycle.- The Meta Horizon Team Any idea of why and if affects sales? Thank you !
I cannot run an A/B test on the developer dashboard. The reason is 'you have a pending unapproved app submission', but I don't have any such app submission. The app is currently live on the main Quest store.Also, under my list of apps, it reads 'Ready to Submit', but there is nothing we are submitting. Everything has been submitted, approved, and published.This is blocking our testing.
Trying to invite a new member onto the Organisation page, they receive the invitation email ook, but when they go to View Invitation, they are taken to their app and then get the message "Something went wrong, try opening and closing your browser". Tried logging out and back into the app, restarting the phone. Any other ideas?
Hi Community,Hi Audiocraft Team & Community,I'm encountering a persistent `AttributeError setup.The import from audiocraft.models import MusicGen works, but hasattr(Music: type object 'MusicGen' has no attribute 'from_pretrained' when trying to load facebook/musicgenGen, 'from_pretrained') returns False. This setup previously worked on a Google Cloud VM.Key Configuration-smallwithin a custom Docker environment on a Hugging Face Space (T4 GPU). Theaudiocraft.models:Base Docker Image: nvidia/cuda:12.1.1-cudnn8-runtime-.MusicGen class imports, but the from_pretrained method is missing at runtime.This setup previouslyubuntu22.04`Python: 3.9 (via `deadsnakes worked on a different platform (Google Cloud VM).Key Configuration:Base Docker Image: nvidia/cuda:12.1.1-cudnn8-runtime-ubuntu22.04/ppain Docker, in avenv`)Core Pinned Versions in requirements.txt:torch==2.0.1 (cu118)Python: 3.9 (via deadsnakes/ppa&
Every time I enter my email to login you send another spam email that I need to delete when I just want to use password login.Maybe add passkey login if you don't like passwords but spamming codes to my account has gotten out of hand when you start preemptively sending them before I even request them.In the Quest Forums every single support agent misread the post and assumed I was complaining about 2FA which is NOT the problem....https://communityforums.atmeta.com/t5/Get-Help/Please-please-please-stop-SPAMMING-my-email-account-with-login/m-p/1287407/emcs_t/S2h8ZW1haWx8bWVudGlvbl9zdWJzY3JpcHRpb258TTY4TlVUUkFTTlAwTll8MTI4NzQwN3xBVF9NRU5USU9OU3xoSw
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