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Participant
February 25, 2025
Solved

CAN NOT add payment information at Meta Horizon developers poartal

  • February 25, 2025
  • 23 replies
  • 4363 views

 

Video: [Link removed by moderators for your security!]

CAN NOT ADD PAYMENT INFORMATION

to Meta horizon dashboard after upload the W-8BEN-E-file.

On Facebook platform dashboard has been add the payment information( not sync to meta horizon platform, WHY?). I've tried uploading files more than ten times.

Each time it proceeds to upload W-8BEN-E-file, it loads infinitely and sees #45285 error from the console.

Throw the error code #45285 , I dont know why.

Error Log:

ErrorUtils caught an error:

Minified invariant #45285; 

Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs.

    Best answer by

    Apologies for the delay in our follow-up! This issue should now be resolved for everyone, so if you're still having problems please let us know right away.

    23 replies

    mychataa
    Up and Coming
    February 27, 2025

    I encountered the same problem as you.

    New Participant
    February 27, 2025

    I have the same Problem. Any updates for a solution? Greets 

    Inspiring
    March 2, 2025

    I have the same issue since yesterday. 

    New Participant
    March 3, 2025

    It's the same issue for me. I opened a support ticket only to be told to get support via the general Facebook support page, which also had errors when submitting the issue.

     

    NSWellsAuthor
    Participant
    March 3, 2025

    Same. I complained about them on X platform. 

    Inspiring
    March 3, 2025

    I submitted a ticket after going through multiple automated emails. A real person has now taken up the ticket, and I’m waiting for their response.

    NSWellsAuthor
    Participant
    March 3, 2025

    No help.
    It will only let you to go to FB to apply for help, but there are bugs on the FB page that cannot be submitted.

    NSWellsAuthor
    Participant
    March 3, 2025

    Yo Meta what's good?  Two WEEKS trying to add payment info like I'm solving cod fusion. Community's blowing up with same issue but your support team's MIA harder than my dad at a milk run.

    Inspiring
    March 3, 2025

    2 Weeks!!! Are you serious? WTH is going on META?

    NSWellsAuthor
    Participant
    March 4, 2025
    Yes.
     My first request Ticker was sent to 2025.2.19. Until now, no progress or feedback has been made.
    New Participant
    March 3, 2025

    Same problem for me today

    Inspiring
    March 3, 2025

    https://x.com/yakkala_jayaram/status/1896641728435949798

    Guys retweet and share. No other option except to take this to public.

    Community Manager
    March 3, 2025

    Hi folks, thank you for flagging this issue. I've taken it internally and will update here when we hear more. In the meantime, if you are new to the thread and also experiencing this issue, please leave us a comment here. Thanks, and talk to everyone soon. 

    NSWellsAuthor
    Participant
    March 4, 2025

    It's been too long for 2 weeks. I've already wanted to give up.

    Inspiring
    March 5, 2025

    Guys! It worked for me now. Give it a try again.

    NSWellsAuthor
    Participant
    March 5, 2025

    Yep. It also worked for me.