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New Participant
September 18, 2024

I can't add test users/accounts to Quest 3

  • September 18, 2024
  • 6 replies
  • 3692 views

I created test users from dashboard but when i try to add them from profile page, quest sends a link to mail. obviously i don't have any access on mail. I tried:

1-Creating fb account (sends confirmation mail)
2-Tried to add from mobile app and pc quest app.  (Only instagram and facebook are available)

I actually can log in from mobile or pc. so what do we do to use test users? factory reset to quest and log in?
Thats frustrating.  Do you have any suggestions? 

6 replies

New Participant
October 9, 2024

Myself and my coworkers are having the same issue. WTF. This used to be a simple process. 

Inspiring
November 13, 2024

anyone figure this out?

New Participant
November 13, 2024

I just had to factory reset the device and log in as a test user 

New Participant
November 13, 2024

I figured it out and it is really stupid. First log into the test account on the meta website using password rather then email. When you go to add the test account to the headset you put in a real email (when it asks for the profile email). Then you can accept the invite. After that you can input the code on the website and you should then be able to use the test account. 

New Participant
November 14, 2024

Looking for solution.. 😑

Participant
November 27, 2024

The method of adding a real email was not viable for my situation as Meta does not allow emails to be registered to multiple accounts.
It seems the only way to add test accounts at the moment is via MQDH, mentioned in this thread: https://communityforums.atmeta.com/t5/General-VR-MR-Development/Email-verification-sent-to-test-account/m-p/1253773
Meta needs to update their documentation to reflect this 😕