Developer Dashboard Feedback

Hi there,  Our team was wondering if there is a way to set up a store page for our soon to be released game? As in, can we set up the page, set it as a "coming soon" status and not upload a build but have everything else? We can't seem to find where to set that, it seems we have to upload a build and set a price. We would love our game to be listed as coming soon on the store but am not sure how to go about it. We've seen other games have this but can't find the option to set it up. If anyone know how to set that up it'd be very helpful!

Is there a way to preview what the PDP will look like in the Oculus Store app on the Quest, or in the Oculus browser on the device?  The app is not yet published or submitted. We can follow our PDP link on a PC browser, and the page appears in the Oculus web store.  However, on a headset, logged into the same account, we can not see the PDP in the Oculus browser.Is there a way to launch the Oculus store from a link?  

Quest 2 all the sudden tracking was gone then controllers won't pair. Rebooted... nothing, then factory reset. Now cannot set up because the controllers still won't pair to the headset. This is crazy paid alot of money for it to all the sudden stop working. Have done everything to fix. Please help! Also when I am on the oculus app and you connect the headset all of the dots below the headset icon are not lit up only 4 of the 5 dots are lit up. So frustrating please HELP 

Can you replace the lenses/screen in quest 2? Please help!!! This particular headset was worn by a very special person and if I can’t fix it to use again my heart will break. Please help.

Hello!   I am having some problems with the platform these days. I uploaded my app to App Lab on March 9 but it stills stated as submitted for review while the app build passed succesfully the tests.   It is weird because i can find the app in the App Lab, and the first build i uploaded is the one downloaded from the page. But i each time i try to override that build with a newer one i have this error: "GraphQL server responded with error 1891173: Your submission is in a status that does not allow updating of the binary in this channel."   What am i missing?? I tried to submit a ticket but the link is currently broken.

I need your help my oculus doesn’t want to connect to my iPhone 12 mini and it keeps on saying enable Bluetooth but it is and when I try to connect it and it turns off and I just got this yesterday for my birthday and now I’m sad so please help me 

I'm hoping to clarify something vague in the documentation for Quest app specs going to App Lab. Can anyone confirm if it's possible to publish an app to App Lab that only uses hand tracking? Elixir on the Oculus Store, for example, does not seem to recognise controllers at all and won't even launch if using Touch controllers.'VRC.Quest.Input.7' states that switching between inputs is required only if an app claims to support hands and controllers; however the app submission Specs page states that any app that support hand tracking must also support Oculus Touch. So is it now a blanket requirement to support both if you want to use hands?

  I understand the money maker is the Quest lineup.  I don't expect all kinds of future development for the Oculus GO, but at the least you guys should keep it operational for those who have purchased it.   The Oculus Go still has a place in the market.  It is the lightest and most comfortable headset that is actually perfect for media consumption.  I often times rather watch movies in my bed on the GO than any of the other headsets.    Being that the Oculus go is so good for multimedia content it was very disappointing to see that it no longer supports bigscreens VR.. That is the perfect APP for the GO. I bought a bunch of GO's for family and friends so that we could use bigscreens together.    You should be giving the minimum updates to keep the GO operational for all those who have purchased it.  That would be the right thing to do for customers.  

I have a game at the moment that has no VR code in it, however adding VR functionality would be fairly easy to do. I’d like to explore using webVR since that would allow people to play it on both desktop and mobile headsets through a browser.Could someone do me a favor? Find an example of a VR app made with Unity that runs in a web browser and supports both Oculus Rift and Oculus Quest. If that is possible, I’d be happy to contribute to a port for the game to work like that.Thanks!

So my VR set was working a week ago before I had my PC updated to Windows 10 pro N version 10.0.19042  build 19402. Now when I try to open the App to use my headset, the client keeps asking me to installed the Media Feature pack despite it already being installed and my system rebooted. (See second screenshot). System Specs:   I'm hoping someone can have a look at this, or if anyone's got a fix with a similar issue.  

I am having a problem with uploading an APK to a release channel. The full error message is as follows:> GLES version not specified (android:glEsVersion in AndroidManifest.xml). GLES version of 2.0 or greater should be used.I have seen similar posts in the forum but this used to be a warning which you could ignore, but now it is treated as an error so I am blocked on it.I am using Unity 2018.4.12 LTS with Oculus Utilities 1.36.0 (latest as of posting) and used the option to generate a store compatible AndroidManifest.xml as described here:https://developer.oculus.com/distribute/latest/concepts/publish-mobile-manifest/In the Unity player settings I have set OpenGL ES 3 as the only Graphics API selected and ticked the 'require ES 3.1' option. This adds the following line to the AndroidManifest.xml that Unity generates:<uses-feature android:glEsVersion="0x00030001"  />I have checked this in the manifest file that appears in the staging folder when building the APK. I have al

Trying to get my Oculus Quest 2 paired and into developer mode. I created some test users from my organization's dashboard; when I try to log in as one of these users on my phone, it goes to a screen that says "Please log in with your Facebook account," with no other options presented. My understanding is that test users are not supposed to require a FB account log-in, and we are not supposed to have to create temp or fake FB accounts to use Oculus devices with test user accounts, so I'm stuck. Anyone know what's going on here?

After launching the app for the first time and setting up to the point of profile picture selection the app works fine, but right after selecting the profile picture and confirming the screen goes blank, its not crashing just going blank and if I force shut it off it just resumes back at profile picture selection and repeats. Tried reinstalling as well and nothing still. Any ideas?

Hello I'm adding my financial information and keep getting this error. Here is the server response. {"data":{"update_oc_financial_entity":null},"errors":[{"message":"Errors while executing operation \"OCPayoutUpdateMutation\": At Mutation.update_oc_financial_entity: Field implementation threw an exception. Check your server logs for more information.","severity":"CRITICAL","code":1675030,"api_error_code":null,"summary":"Query Error","description":"Error performing query.","description_raw":"Error performing query.","is_silent":false,"is_transient":false,"requires_reauth":false,"allow_user_retry":false,"debug_info":null,"query_path":null,"fbtrace_id":"BbFo+8lntab","www_request_id":"AcJne-KDRQWV-5DTW_ZnkHQ","path":["update_oc_financial_entity"]}]}

Any plans for VR support for the Quest link cable and Nvidia GeForce GTX 1650? Not 1650 super, just 1650.  Brand new computer, so disappointed to find out the 1650 is not currently supported for Link!

C0ntract0r d0esnt work bssket ball wont Curve in basket $$®©😶 fixtyand starting to glitch 

I've been working in WebXR a lot recently and I find myself needing to clear caches files several time per day. Most desktop browsers have a feature in the development tools to disable cached files. Is there a way to do this in the Oculus Browser on Quest? 

Hi! How can we get the video stream in Oculus quest2 in Unity3D?I am using unity3d.I want to export the video capture by the four cameras.I want to get a video of the surrounding environment shown in the display.Can I do this using unity3D pkgs?

Hi guys I'm not a developer, I'm a table tennis player of a reasonably good standard. I'm loving Eleven! Especially as we are in lockdown. However I can't help thinking the developers have missed a trick here. Firstly, we are all equipment junkies! Contact Butterfly in Japan, Stiga, Donic, Tibhar or Joola in Europe and get them involved. Put the entire range of rubbers and blades on Oculus for a small fee, say 50p a rubber etc and you can be sure table tennis players will go and buy the real thing for when we can start playing again. just put the spin, speed and throw height of the original on the listing so people can see what they are getting. Being endorsed by Butterfly, Stiga or any of the other big brands would be a huge incentive for people to invest in this. Secondly, we all want to play our heroes. In Europe it's Jan One Waldner and Timo Boll. In the Far East you have Ma Long, Xu Xin, Fan Zen Dong, Ding Ning, Liu Shi Wen etc.... The list is endless. Much better t

Hello all,Hey there my name's Imari Stevenson or as I go by my pen-name, Imari 16-bit Imarea and I am a CEO/owner of Veon Prism Media Studios which is a multi-media studio in which we produce apps, books, independent films and now VR films. We've released our newest film, That One Amazing Movie and it's VR counterpart on Youtube VR and Amazon Prime videos which is distributed by Adler & Associates Entertainment. That One Amazing Movie is about three hackers who are trying to turn their lives around for the best. In order to do that, the trio decides to go the route of being VR designers and produce their own makeshift VR headset titled the Hyper Mental Homeboy, which they hope to pitch to investors to get attention of investors. What makes this film unique is two things. A. The film can be fully seen in VR as long as you have a VR headset which allows you to see the films in SBS videos on Youtube VR. B. This film is the world's first hybrid film in addition, the world's first featu

i cant get in to my oculus quest 2 the Bluetooth is not letting me yous my pattern to get in it there no way to re set it to i lost that thing to help me with that can some one look at my link to my oculus 

Are there any information about oculus team "where are they"? We don't get any answers to our emails. Our submitted app status is "submitted" since 4 weeks. No upcoming weekly sales in this year....etc 

OK, it'll take entirely too long to create an entire game from scratch, augmented reality, meant to be played indoors.. The examples I give here are NOT the "game", just possible examples.. You begin in your home, and the 'clock' runs backwards, a time machine falls right into your room. so your modern house may become a cabin, then a tent, then a cave, etc. Some changes must remain throughout this experience, but you may end up occasionally homeless, in a forest or field. Because the earth spins, your house, or at least where it used to be, is caught in the dilation field. The time dilation device is temper mental, so depending on what you do, you may end up going back 20, 50, 100, 10K, even a million+ years back.. So, developing a "level" going back a mere 20 years, trees, rocks, streams, etc would remain almost constant, but character interactions would change.. If the field sends you to a log cabin 300 years ago, many things would change.. So, if I were to start an app, how exactly

I am currently trying to remove a member from our organization (they are currently set as an Admin).  When trying to do so, I get the following error code:  1357006I can't seem to find any reference to this anywhere.  I am new to this portal, so I am unsure if there is a better place to ask this question?  But I need to know how to remove a user when this error comes up.  Or, what might be causing this error?  Is this a site issue or something I and doing wrong on my side?

I'm trying to upload a build but getting an error message, here it is below.Incorrect file format. Please select a file with one of the following types: application/zip, .zipThe thing is, the folder is a .zip folder, and I have always used the same method for uploading builds. Not sure whats going on, I tried asking on the discord but no reply for the moment. I have had to delay this update, which is a bit annoying since it is an extremely important update and fixes game breaking bugs. Anyone know whats going on? I tried clearing cookies and doing all sorts of stuff. Tried restarts and making the build again. I even tried uploading a previous build that had been uploaded before but get the exact same error. Any idea on whats going on?