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RobD
Up and Coming
December 19, 2019

Request Timed Out when submitting Custom Items for review

Hi there,

I've uploaded a few custom items that we want to give away with achievements. They seem to have uploaded fine but now when I try to submit them for review, I get "Request Timed Out" errors (or a variety of other errors), and the state stays as "Draft".

Is this a temporary server problem, or am I doing something wrong on my end?

Thanks,
Rob.

    4 replies

    RobDAuthor
    Up and Coming
    December 20, 2019
    Tried again today and I'm getting a different error:

    Error Submitting Custom Item for Review

    GraphQL server responded with error 1675030: Error performing query.

    Error Code: 1675030
    Trace ID: EoVRrmi6sTf
    racoonbytes
    New Participant
    April 25, 2020
    Hi,

    I have the exact same error! Have you solved your problem already? Are there any solutions for it? 

    I contacted the support team and just received this response after a few weeks "Thank you for your patience - unfortunately, we're unable to help you with the below ticket at this time"   :|
    Anonymous
    October 22, 2021

    RobD racoonbytes I am also receiving this error trying to add members to my Org with no success.  Did you ever figure out what was causing this?

    RobDAuthor
    Up and Coming
    October 22, 2021

    It was a while ago so I'm not 100% sure, but I think it was just their servers having a temporary wobble, and it worked later on.

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