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BLANXde
Inspiring
August 23, 2024

Search in Store does not show our App after Transition

  • August 23, 2024
  • 2 replies
  • 1115 views

Now that the AppLab to Store transition is finalized for all apps and our app was already transitioned some weeks ago, we still struggle to find it in the store via the specified keywords and words from the description. Only the exact app name works like it was before during AppLab days.

Is this something we still have to wait for or did we forget to configure something?

    2 replies

    larryroy890
    Inspiring
    October 23, 2024

    I worked with tech support for the last 30 days or so, and got exactly nowhere with my questions and comments regarding searching for apps on the store.

    However, I did some extensive testing on a Meta Quest headset and the Meta Horizon Mobile App, and here is what works, and what doesn't work, as of today:

      • Meta Quest Headset
        • Search apps using filters
          • Sort by price
          • Filter by genre
          • Show apps under $9.99
          • This search works and my app appears in the listing!
      • Meta Horizon Mobile App (iPhone, iPad, etc.)
        • Search apps using filters
          • Sort by price
          • Filter by genre
          • Show apps under $9.99
          • This filtered search returns exactly 1 app: Jungle Zoo Ocean…
        • Search apps using filters
          • Sort by price
          • Show apps under $9.99
          • This filtered search returns a small subset of available apps (my app does not appear)
        • Search apps using keywords
          • This search does not return apps with the specified keywords
            • Search apps using keywords
              • This search does not work, and apps do not appear using keywords (many developers on the meta forum are reporting this also)
        • Meta Horizon Mobile App Summary
          • Many apps are not discoverable using filters or keywords while using the Meta Horizon App on mobile devices.
      BunnyJoker
      New Participant
      November 29, 2024

      We have the same problem. We have a snowboard game called Slowp, and none of our keywords (that includes "snowboard") works! When we search for snowboard, all other games appear but ours don't. 

      We have seen many other new games released after that, and they all appear on search, but ours don't. No one on Meta seems willing to help. 
      It has been like this for almost 3 months now. A ticket with support won't do anything.

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