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ShivMcD
New Participant
November 1, 2022
Solved

The App Lab app deleting itself / urgent issue

The App Lab app has today deleted itself from Quest 2 headsets!!

We are a VR game studios and 1/2 of our VR studio team have been affected by this in the last hour and seems to be increasing across the team  / who can I contact?
In the middle of important game dev work with a deadline ahead so this is an urgent issue. 


Anyone else had this problem or shed any light? 

    FunkyTanuki
    FunkyTanukiAnswer
    Honored Contributor
    November 1, 2022

    Hey there, I haven't heard of this issue coming up from our team yet. I will make sure to flag this and make them aware. Any one else who sees this thread and is experiencing the same issue is highly encouraged to leave their experience below so we can keep track of this as we look into it.

    "I Have Found That People Lie, Most Often Deceiving Themselves. Not So The Dead. The Dead Are So Very, Very Loud. And Yet, Lying Is Not In Their Nature. It Is So... Humbling, To Listen To The Dead Speak."
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    6 replies

    FunkyTanuki
    FunkyTanukiAnswer
    Honored Contributor
    November 1, 2022

    Hey there, I haven't heard of this issue coming up from our team yet. I will make sure to flag this and make them aware. Any one else who sees this thread and is experiencing the same issue is highly encouraged to leave their experience below so we can keep track of this as we look into it.

    "I Have Found That People Lie, Most Often Deceiving Themselves. Not So The Dead. The Dead Are So Very, Very Loud. And Yet, Lying Is Not In Their Nature. It Is So... Humbling, To Listen To The Dead Speak."
      earthpalms
      New Participant
      June 26, 2023

      Has this issue been resolved? 8n my case all apps I paid for that were nit in applab can no longer be accessed?

      peterlarmour
      New Participant
      June 2, 2023

      hi Ive just been looking for the App lab and to purchase an app called Gesture VR, described in Imagine FX magazine, but Ive not been able to find the app or lab

      OneFloatingHead
      OneFloatingHead
      Participant
      July 1, 2023

      I've been developing a game and today (for the first time in a couple weeks) I went in to do some debugging -- and it's gone.  Not in the Quest 2 library.  Can't run it from the Developer Hub, because it fails the checks ("not in library").  It _is_ in the Oculus phone app library, but that doesn't seem to mean anything.  I _did_ reboot my headset.

      If I can't run a dev version of my game, I can't dev for the Quest 2.  I mean, really guys.  Fix this.

      r0b0saru
      Up and Coming
      July 2, 2023

      I am guessing this is all due to the recent change on Meta side to require verification for organisations. It was supposed to block updates/new apps, but seems to have deleted/removed apps for orgs that have not been verified from AppLab (including mine). What a mess... trying to get verified ASAP now but the verification process is also broken 

      OneFloatingHead
      OneFloatingHead
      Participant
      July 2, 2023

      Could be --  I did get verification as a _developer_ but not as an _organization_ ... they implied that should be sufficient.  If it's not, it would be nice for them to be more clear on the subject. Or maybe they just broke stuff.

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