Thx for your help

Forum|Forum|1 year ago
April 9, 2025
7 replies
1504 views

We recently discovered that our VR app has been restricted from the Meta store, and we believe this happened by mistake. Our app fully aligns with Meta’s policies, and we’re eager to resolve any issues as quickly as possible. We’ve tried reaching out to support directly but haven’t had much luck so far.

If anyone—particularly any Meta staff or those with experience in similar situations—can provide guidance or assistance, we’d be extremely grateful. We’re committed to compliance and want to ensure we address everything properly so our users can continue enjoying the best possible VR experience.

Thank you in advance for any help or direction you can offer. Feel free to reply here, or reach me via [redacted] or WhatsApp at [redacted]. We appreciate any advice the community can provide!

Best answer by

Hello and welcome! The fastest place to let the relevant teams know about this is to submit a request here, but if you're having issues or not getting a response feel free to let me know and I'll see if I can follow up. Is DeoVR Videos the app in question?

A

Anonymous

Answer

Hello and welcome! The fastest place to let the relevant teams know about this is to submit a request here, but if you're having issues or not getting a response feel free to let me know and I'll see if I can follow up. Is DeoVR Videos the app in question?

V

VRPlayersAuthor

Up and Coming

Hey Casey

Indeed. Thx for your support.
We are back LIVE.
All good 👍. The thread can be removed now.

A

Anonymous

Thanks for the update—I’ll let the team know.

If you’re comfortable, I’d prefer to leave some or all of the original text up so future developers will know the right place to go to resolve similar issues! Is that alright with you?

V

VRPlayersAuthor

Up and Coming

Sure. I'd wish the would be a way to restore it. do you want me to re-type it?

A

Anonymous

I can restore it with your permission!